Responsable business solutions

CLEEVEN; Basel; On-site; CHF 90,000 - 120,000; Full time

Job summary

CLEEVEN is a European consulting firm founded on two core beliefs: The excellence of European engineers must be a driving force for global competitiveness; Our human mission: to support our consultants in their personal and professional growth.

As part of a strategic initiative within a pharmaceutical environment, we are looking for a ServiceNow Functional Coordinator to support the evolution and delivery of a critical IT platform used across multiple business functions in a highly regulated

Qualifications

• Experience coordinating between business stakeholders and IT teams.
• Ability to translate business needs into functional requirements.
• Experience working in Agile environments.
• Knowledge of backlog preparation and sprint planning.

Responsibilities

• Act as coordination point between business stakeholders, the Product Owner and external ServiceNow partners.
• Gather and clarify business requirements with end users and internal teams.
• Translate business needs into functional requirements and user stories.
• Support backlog preparation and contribute to sprint organization and follow-up activities.

Skills

Stakeholder coordination

Agile/Scrum

Requirements gathering

User stories

Backlog management

Facilitation

Tools

ServiceNow

Jira

Job description

CLEEVEN is a European consulting firm founded on two core beliefs:

• The excellence of European engineers must be a driving force for global competitiveness
• Our human mission: to support our consultants in their personal and professional growth

As part of a strategic initiative within a pharmaceutical environment, we are looking for a ServiceNow Functional Coordinator to support the evolution and delivery of a critical IT platform used across multiple business functions in a highly regulated environment.

This role is positioned between business stakeholders, the Product Owner and external technical partners. We are looking for someone able to understand business needs, coordinate discussions with technical teams and support the delivery of platform enhancements in an Agile environment.

Mission Objectives

• Act as a coordination point between business stakeholders, the Product Owner and external ServiceNow partners
• Gather and clarify business requirements with end users and internal teams
• Translate business needs into functional requirements and user stories
• Support backlog preparation and contribute to sprint organization and follow-up activities