Your mission
At KITRO, we're on a mission to make food waste measurable and actionable. Our technology helps hospitality businesses understand, reduce and prevent food waste, creating both environmental and economic impact.
We are a fast-growing startup transitioning into our scale-up phase. As we expand rapidly in the hospitality sector, helping hotels, restaurants, and canteens reduce food waste. We are looking for a proven Senior Sales Account Executive, to drive KITRO's commercial expansion by managing B2B sales opportunities through the complete pipeline, conducting engaging solution demonstrations, and converting qualified leads into long-term hospitality partnerships across target European markets.
The Role
As a Senior Account Executive, you will play a key role in driving KITRO's commercial growth by owning relationships with some of the largest hospitality groups in your region. You'll manage complex, multi-stakeholder sales processes, build relationships with senior decision-makers and turn high-value opportunities into long-term commercial partnerships.
You’ll take the lead on strategic pilots, multi-site rollouts and RFQ/RFI processes, ensuring that successful opportunities translate into measurable business growth. You’ll also work closely with and provide direction to the regional Sales Development Representative (SDR), ensuring a strong pipeline of well-qualified opportunities.
This is a hands-on, strategic sales role for someone who combines strong commercial instincts with the ability to manage complex accounts, influence senior stakeholders and drive results independently.
What You'll Do
Own Strategic Accounts & Build Relationships
- Take ownership of relationships with KITRO's largest hospitality groups and strategic accounts within your region.
- Develop and execute account plans to strengthen relationships, identify growth opportunities and expand KITRO's presence across multiple properties.
- Build trusted relationships with executive-level stakeholders and key decision-makers.
- Understand the strategic, operational and sustainability priorities of large hospitality groups and position KITRO as a valuable long-term partner.
Lead Pilots & Multi-Site Rollouts
- Identify and secure opportunities to introduce KITRO to large hospitality groups through pilot projects.
- Lead pilot initiatives, coordinating internal and external stakeholders to demonstrate the value and impact of KITRO's solution.
- Convert successful pilots into commercial agreements and multi-site rollouts.
- Identify opportunities to expand existing strategic accounts, increasing the number of KITRO devices deployed across their properties.
Manage Complex Sales & RFQ/RFI Processes
- Own complex, multi-stakeholder sales cycles from initial engagement through negotiation and closing.
- Lead RFQ/RFI processes, from evaluating opportunities and coordinating internal contributions to preparing and submitting compelling proposals.
- Develop tailored presentations, product demonstrations and business cases that address the specific needs of each prospect.
- Navigate complex decision-making processes, stakeholder expectations and commercial negotiations.
- Drive large deals towards successful closure while maintaining a strong focus on deal quality and profitability.
Build & Lead a High-Quality Pipeline
- Direct and coach the regional SDR on account targeting, outreach strategies, prioritization and lead qualification.
- Establish clear qualification standards, ensuring opportunities have a defined internal champion, confirmed budget, decision-making process and mapped stakeholders.
- Work closely with the SDR to improve lead quality, conversion rates and overall pipeline performance.
- Provide regular feedback, practical guidance and support to strengthen the regional sales approach.
Optimize Sales Processes & CRM Management
- Maintain accurate and up-to-date strategic account information, deal stages and pipeline forecasts in HubSpot.
- Regularly review pipeline quality and progression with the regional SDR.
- Identify opportunities to improve sales processes, tools and working methods to increase team productivity.
- Provide reliable forecasts and proactively flag potential risks or delays to the Head of Sales.
Monitor the Market & Collaborate Across Teams
- Monitor hospitality market trends, competitor activities and emerging commercial opportunities.
- Share structured customer feedback and market insights with Product and Customer Success teams to support continuous product improvement.
- Coordinate cross-functional contributions to strategic proposals, pilots and large-scale customer commitments.
- Ensure a smooth transition from commercial agreements to customer onboarding and rollout.
What We're Looking For
Experience & Technical Skills
- 5+ years of experience in B2B sales, ideally selling technology or sustainability solutions into the hospitality sector.
- Proven track record managing strategic or enterprise accounts, ideally involving large hospitality groups and multi-site customers.
- Strong experience in consultative selling and managing complex, multi-stakeholder sales cycles.
- Experience leading RFQ/RFI processes, developing commercial proposals and building business cases.
- Demonstrated ability to negotiate and close high-value commercial agreements.
- Experience coaching, guiding or directing SDRs or other sales team members.
- Strong CRM experience, ideally with HubSpot, including pipeline management and sales forecasting.
- Solid understanding of hospitality operations and the challenges surrounding food waste and sustainability.
- Fluency in English & German. Additional European languages are a strong advantage.
- Comfortable using AI tools to improve account research, sales preparation, proposal development and CRM workflows.
How Success Looks Like
In this role, your impact will be reflected in:
- Commercial performance: Number of KITRO devices deployed across closed accounts, against agreed targets.
- Strategic account growth: Revenue generated and number of sites added across strategic hospitality groups, including successful pilot-to-rollout conversions.
- Complex deal performance: Successful RFQ/RFI submissions, win rates and large commercial agreements closed.
- SDR pipeline performance: Quality and volume of qualified opportunities generated through the regional SDR and their conversion into closed deals.
- Pipeline management: Accurate forecasting and reliable pipeline visibility through effective HubSpot management.
Compensation
- Base salary: € 40,000-49,000 gross per year.
- Commission: Uncapped performance-based commission on top of the base salary.
Why Join KITRO?
- Contribute directly to KITRO's commercial growth and international expansion.
- Work with an innovative solution addressing one of the hospitality industry's biggest sustainability challenges.
- Take ownership of your sales activities and see the tangible impact of your work.
- Collaborate with a passionate, international team working towards a meaningful mission.
What We Offer
- Remote-first setup: Enjoy the flexibility of working remotely.
- Real ownership and impact: A hands-on, impact-driven role where your work directly shapes the future of the company.
- Startup culture: We're serious about results, but we also celebrate progress, laugh often and learn fast.
- Quarterly team meetups: Join us at our Zurich HQ every quarter to reconnect, align and enjoy some real face time with the team.
- A collaborative team: Work alongside purpose-driven people who value trust, transparency and learning from mistakes (as long as we don't repeat them!).