Senior Clinical Trial Delivery Lead

Merck Healthcare; Eysins; On-site; CHF 140,000 - 210,000; Full time

Job summary

Merck Healthcare in Eysins, Switzerland, is seeking a Senior Clinical Operations professional to lead site-level delivery in Phase I–IV studies. You will act as the CSL liaison, oversee CROs and vendors, and drive data-driven planning and risk-based management across global sites.

The role emphasizes operational excellence, onboarding of new CDPC team members, securing timely escalation of risks, and collaboration with cross-functional teams to optimize study delivery.

Qualifications

• Bachelor's Degree Medical or Life Sciences degree in a clinical research related discipline
• 8-10 years professional and project management experience in delivering Clinical Operations of global clinical trials required.
• Expert knowledge of clinical development (principles and concepts as well as regulatory environment e.g. ICH GCP and applicable regional/local regulations

Responsibilities

• Deliver and ensure quality of site level activities in Phase I-IV clinical studies; act as link between CSLs, Global functions & CRO counterparts - single point of contact for site management & operational topics/escalations; support information channeling and issue resolution for the study
• Provide leadership, strategic direction, and operational oversight for CSL activities across assigned study(ies).
• Serve as the operational delivery expert for the study(ies) and promote data-driven, realistic planning at the site and study level. Drive delivery-focused accountability and ownership amongst key external (CRO/vendor partners) and internal partners as appropriate
• Facilitate identification and implementation of operational excellence strategies within studies - leveraging expertise within Global Development Operations (GDO) and other partner functions.
• Ensure timely and appropriate escalation of trends, issues, and risks within the Clinical Operations Team/Clinical Trial Team/CRO/Vendor Team, department Leadership Team and/or Senior Management as appropriate.
• Promote solution-orientated thinking and issue resolution at the country and study team level. Provide an escalation pathway to ensure study-specific major observations from CSLs are relayed to and followed up by the appropriate internal and/or external business partners.
• Support product and study-specific onboarding for new CDPC team members and contribute to enhancing their site/study management capabilities/skills.
• Promote Product Knowledge ensuring all team members understand trial assets and protocols. Foster Collaboration: Encourage regular communication and teamwork between sites and stakeholders.
• Streamline Information Sharing: Use clear channels to share updates and information.
• Develop Best Practices: Contribute to and follow guidelines for consistent site and study management.
• Lead regular calls with CSLs working on study and/or other activities within the assigned study(ies)
• Act as functional lead for process improvement initiatives
• Travel: Position may require domestic/international travel up to 20% of time.

Skills

Project management

Leadership

Communication skills

Analytical skills

Risk assessment

Team collaboration

Education

Bachelor's degree in Medical or Life Sciences

Job description

Merck Healthcare in Eysins, Switzerland, is seeking a Senior Clinical Operations professional to lead site-level delivery in Phase I–IV studies. You will act as the CSL liaison, oversee CROs and vendors, and drive data-driven planning and risk-based management across global sites.

The role emphasizes operational excellence, onboarding of new CDPC team members, securing timely escalation of risks, and collaboration with cross-functional teams to optimize study delivery.