Sales & Purchasing Advisor

Richemont (Cartier/Van Cleef); Genf; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Zusammenfassung

Richemont (Cartier/Van Cleef) in Geneva is seeking a Sales & Purchasing Advisor to deliver stellar client experience and achieve personal and boutique sales targets. You will act as a brand ambassador, hosting clients and guiding them through Watchfinder's services, including part-exchanges.

Join a dynamic team to build personal clientele via CRM, maintain boutique standards, and contribute to the group’s luxury ethos.

Qualifikationen

• Background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with networking ability.
• Curious, resourceful, and able to work independently on the sales process.
• Result-oriented, reliable, and organized.

Aufgaben

• Host clients and stakeholders with personalised experience.
• Exceed client expectations with creative approaches.
• Introduce services including part-exchange while maintaining luxury experience.
• Develop personal clientele via proactive outreach (CRM).
• Know Watchfinder’s history, services/products, and partnerships.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique to global operating standards.
• Work within a boutique team and support overall organization.
• Lead the appraisal process for timepieces involving a part-exchange.

Kenntnisse

Sales experience

Hospitality background

CRM proficiency

Customer service

Tools

CRM software

Jobbeschreibung

YOUR MISSION

The Sales & Purchasing Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/She needs to act as an ambassador of Watchfinder at all times with client satisfaction being his/her utmost goals. This is a 6-month fixed-term contract with the possibility of a permanent position thereafter starting on October 1st, 2026 approx.

HOW WILL YOU MAKE AN IMPACT?

• Hosting clients and other stakeholders with the ability to provide personalised customer experience.
• Find ever new and creative means to exceed client's expectations.
• Introduce clients to the different services that we offer, including the part-exchange service, maintaining a high level of experience to the clients.
• Developing personal clientele through effective use of the selling skills, proactive client outreach (CRM).
• Know WF's history, services/products and partnerships as well as the benefits of purchasing a timepiece through Watchfinder.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique according to the global operating standards.
• Be part of a boutique team and support the overall organisation of the boutique with a strong team approach.
• Lead the appraisal process of timepieces that involve a part-exchange. Ensuring that all the necessary processes are followed accurately for the end user to make an assumption.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Applicants with a background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on the sales process.
• Result-orientated and driven.
• Accountable and reliable.
• Able to handle a large diversity of tasks in a timely manner, very organised and disci-plined.
• Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviour.
• Able to approach individually to respective client.
• Open & Outgoing personality.
• Demonstrate eagerness and enthusiasm to learn and grow.
• Creative, curious and versatile with good interpersonal competences and empathetic.
• Has perfect manners and can maintain a conversation elegantly.

You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise

Entrepreneurship, trust, integrity and agile learning are part of our great team spirit

WHAT MAKES OUR GROUP DIFFERENT ?

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.