Sales Ops Leader: Process Excellence & Data Quality

SmartRecruiters, Inc.; Zürich; Vor Ort; CHF 150.000 - 200.000; Vollzeit

Zusammenfassung

SAP is seeking a seasoned senior operations leader to head Sales Operations Business Services. You will govern workflow management, drive process improvement, and ensure data quality at scale across a broad portfolio.

You will lead senior stakeholders and develop operations teams to deliver measurable impact for SAP's sales and revenue generation. Join a high-impact team within a global enterprise, shaping tools, standards, and knowledge management frameworks to sustain service excellence across

Qualifikationen

• Experience leading sales operations in large, service-driven environments.
• Proven ability to drive process improvements and governance across multiple teams.
• Excellent stakeholder management and data quality oversight.

Aufgaben

• Lead sales operations business services delivery across a broad portfolio.
• Govern workflow management, service request resolution, and data quality at scale.
• Manage senior stakeholder relationships and develop operations teams for measurable impact.

Kenntnisse

Customer Service

Analytical Thinking

Complex Problem Solving

Data Management

Process Improvement

Stakeholder Management

Knowledge Management

Effective Communication

Workflow Management

Adaptability

Process Mining

AI Value Selling

AI Data Analytics

AI Output QA

AI Adoption

Automation & Prototyping

Tools

AI tools

Jobbeschreibung

SAP is seeking a seasoned senior operations leader to head Sales Operations Business Services. You will govern workflow management, drive process improvement, and ensure data quality at scale across a broad portfolio.

You will lead senior stakeholders and develop operations teams to deliver measurable impact for SAP's sales and revenue generation. Join a high-impact team within a global enterprise, shaping tools, standards, and knowledge management frameworks to sustain service excellence across