Sales Ops Architect: AI-Driven CRM & Analytics

DealHub Ltd; Schweiz; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

MacBook provided

Team events

Wellbeing support

Job summary

Sherpany is the Swiss market leader for meeting management software. You’ll be the operational backbone of our Sales organization, ensuring our sales teams have the systems, insights, and processes they need to succeed.

This role goes beyond simply maintaining Salesforce; you’ll proactively improve data quality, automate workflows, build dashboards, and partner with Sales, Marketing, and Customer Success to drive performance using AI tools and analytics.

Qualifications

• 3-5+ years in a Sales Operations or Revenue Operations role, preferably in a SaaS or technology environment.
• Strong hands-on Salesforce expertise, including automation, reporting, data management, and CRM best practices.
• Proactive mindset with a passion for improving processes rather than simply maintaining them.
• Strong analytical and problem-solving skills with the ability to translate data into business recommendations.
• Excellent communication and stakeholder management skills; ability to work with both technical and non-technical audiences.
• Experience using AI tools (e.g. ChatGPT, Claude) to increase productivity and improve business processes.
• Fluent English (C1/C2).

Responsibilities

• Own and continuously improve Salesforce, ensuring it supports our commercial teams with reliable data, scalable processes, and effective automations.
• Partner with Sales leaders, Marketing, Customer Success, and other stakeholders to streamline workflows and improve the way we operate.
• Build and maintain dashboards, reports, and KPIs that provide actionable insights and support data-driven decision-making.
• Drive CRM data quality, governance, and operational excellence across the customer lifecycle.
• Leverage AI tools such as ChatGPT, Claude, and emerging technologies to improve productivity and identify smarter ways of working.
• Support onboarding and enablement by ensuring new team members adopt our systems and best practices quickly.

Skills

Sales Operations

Analytics

Stakeholder Management

Communication

AI Tools Usage

Tools

Salesforce

Automation

Job description

Sherpany is the Swiss market leader for meeting management software. You’ll be the operational backbone of our Sales organization, ensuring our sales teams have the systems, insights, and processes they need to succeed.

This role goes beyond simply maintaining Salesforce; you’ll proactively improve data quality, automate workflows, build dashboards, and partner with Sales, Marketing, and Customer Success to drive performance using AI tools and analytics.