Sales Development Representative | Switzerland | Remote

LemClosers; Schweiz; Remote; CHF 70.000 - 110.000; Vollzeit

Zusammenfassung

Grafana Labs is hiring a Sales Development Representative (SDR) to engage with users and prospects, guiding them through the Grafana journey and directing them to helpful resources. You will collaborate with the Sales Team to identify new business opportunities and help build our revenue pipeline.

The role emphasizes outbound outreach, discovery meetings, and ongoing pipeline development in a remote-friendly environment with flexible location options.

Qualifikationen

• Bachelor's Degree is required.
• Experience in SaaS or tech sales preferred.
• Strong communication and interpersonal skills are essential.

Aufgaben

• Make 60–80 cold calls per day.
• Send 30–50 outbound emails per day.
• Hold 2–3 discovery meetings per week.
• Review and manage the sales pipeline weekly.

Kenntnisse

Cold calling

Outbound emails

Discovery meetings

Pipeline management

Storytelling

Ausbildung

Bachelor's Degree

Tools

Salesforce

Jobbeschreibung

## About this roleGrafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale.Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions.Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.#### The Opportunity:As a Sales Development Representative (SDR), you will focus on three coremissions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your care### Tools & Tech StackSalesforce### Selling MotionProspectingChannel / PartnerSell through partners, resellers, or alliancesBuyer PersonaC-SuiteSelling to executive decision-makers### Requirements at a GlanceBachelor's Degree·Required### Typical Day — SDRCold calls60–80/dayOutbound emails30–50/dayDiscovery meetings2–3/weekPipeline review1×/weekEstimates based on role type and selling motion — actual may vary by company.### Role SignalsGreen Flags✓Remote FriendlyLocation flexibility### SaaS — Interview IntelTypical Sales Cycle30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)Common Buyer Objections* \"We're locked into a contract with [competitor]\"* \"We built something in-house already\"* \"We don't have budget until next quarter\"* \"Our team won't adopt another tool\"Key Industry MetricsARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic NumberHot Topics to Reference* • AI-native product disruption* • PLG vs sales-led motion debate* • Vertical SaaS consolidation* • Usage-based pricing modelsUse these insights to speak the buyer's language in interviews.