Sales Customer Support Representative (German-English) Relocation included

Cross Border Talents; Basel; À distance; CHF 23 000 - 37 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus based on performance

Relocation support up to EUR 300

Hotel accommodation on arrival

Résumé du poste

Cross Border Talents is seeking a bilingual Customer Support Representative to join our Sales Project, working fully remotely from Greece. You will engage with customers in German and help identify solutions to their needs.

This role offers competitive salary with performance-based bonuses, relocation support up to EUR 300, and hotel accommodation on arrival, along with a multicultural, growth-oriented work environment.

Qualifications

• German at C1/C2 level (spoken and written)
• English at B2 or higher
• Previous sales experience (phone-based, B2C or B2B)
• Strong communication, negotiation and problem-solving skills
• Based in Greece or willing to relocate

Responsabilités

• Support and engage with customers in German via phone, email, and chat
• Promote and sell products or services by identifying customer needs and offering suitable solutions
• Provide excellent service and resolve inquiries efficiently
• Collaborate with internal teams to ensure customer satisfaction and meet project targets
• Maintain professionalism, empathy, and positivity in every interaction

Connaissances

German proficiency

English proficiency

Sales experience

Communication skills

Negotiation

Description du poste

Are you fluent in German (C1/C2) and confident in English (B2 or higher)?

Would you like to advance your sales career while living in one of Europe's most beautiful and sunny countries?

We are looking for a Bilingual Customer Support Representative to join our Sales Project, working fully remotely from anywhere in Greece.

This is more than just a job it's an opportunity to combine a rewarding professional experience with the Greek lifestyle: beautiful beaches, rich history, great food, and vibrant city life.

What We Offer

• Competitive salary and performance-based bonuses
• Up to EUR 300 support for candidates relocating from abroad
• Three weeks of paid hotel accommodation upon arrival
• A multicultural, friendly work environment with career growth opportunities
• Modern offices in a premium location (on-site collaboration possible)

Your Responsibilities

• Support and engage with customers in German via phone, email, and chat
• Promote and sell products or services by identifying customer needs and offering suitable solutions
• Provide excellent service and resolve inquiries efficiently
• Collaborate with internal teams to ensure customer satisfaction and meet project targets
• Maintain professionalism, empathy, and positivity in every interaction

Requirements

• German proficiency at C1/C2 level (spoken and written)
• English proficiency at B2 level or higher
• Previous sales experience (required) preferably in phone-based, B2C, or B2B environments
• Strong communication, negotiation, and problem-solving skills
• Goal-oriented, proactive, and motivated to achieve results
• Must be based in Greece or willing to relocate