Remote Premium Member Success Lead - Learning Outcomes

PieTecx; Fully; Vor Ort; CHF 73.000 - 97.000; Vollzeit

Zusammenfassung

PieTecx is hiring a Premium Member Success Lead to own the premium member journey from enrolment through learning-path progress. You will coordinate engineers, instructors and members to convert high-intent programmes into outcomes. This is a fully remote, full-time role with global scope.

Ideal candidates have 3+ years in customer success or program operations, strong understanding of software engineering organisations, and excellent written communication skills. Join a dynamic IT services team.

Qualifikationen

• 3+ years in customer success or program operations.
• Understanding of software engineering organisations.
• Excellent written communication.

Aufgaben

• Own the premium member journey from enrolment through learning-path progress, coordinating engineers, instructors and members to convert high-intent programmes into outcomes.

Kenntnisse

Customer success

Program operations

Written communication

Jobbeschreibung

PieTecx is hiring a Premium Member Success Lead to own the premium member journey from enrolment through learning-path progress. You will coordinate engineers, instructors and members to convert high-intent programmes into outcomes. This is a fully remote, full-time role with global scope.

Ideal candidates have 3+ years in customer success or program operations, strong understanding of software engineering organisations, and excellent written communication skills. Join a dynamic IT services team.