Remote Field Service Engineer - Spectroscopy Systems

CH10 Agilent Technologies Schweiz AG; Basel; Hybrid; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Remote work option

Career growth opportunities

Job summary

Agilent invites recent graduates with a degree in chemistry-related fields to join our Basel-area Field Service Engineer team. The role focuses on molecular spectroscopy (UV-Vis, UV-Vis-NIR, FTIR and Raman) and aims to develop a career in field service and customer support.

You will provide on-site installation, maintenance and repair, train customers and field engineers, travel about 75% of the time, and collaborate with Support, Sales, Marketing and R&D to keep laboratories running smoothly.

Qualifications

• Bachelor's or Master's degree in a scientific discipline with a focus on molecular spectroscopy (UV-Vis, UV-Vis-NIR, FTIR or Raman) or related techniques
• Recent graduates welcome; internships/research projects beneficial
• Valid driver's license
• Willing to provide on-site customer support
• Experience in a laboratory environment or with Agilent products advantageous
• Strong proficiency in German and English; French an asset

Responsibilities

• Provide on-site customer support for installation, maintenance and repair of molecular spectroscopy systems and related hardware/software
• Install, configure and optimize system components at customer sites; diagnose and resolve issues
• Perform preventive and corrective maintenance to maximize system reliability
• Advise on configurations, preventive maintenance and performance optimization
• Deliver integrated solutions including peripherals, OS and application software
• Coordinate with Support, Sales, Marketing and R&D to resolve customer issues
• Provide technical training and knowledge transfer to field engineers and customers

Skills

German language

English language

Education

Bachelor's/Master's degree in chemistry-related field

Job description

Agilent invites recent graduates with a degree in chemistry-related fields to join our Basel-area Field Service Engineer team. The role focuses on molecular spectroscopy (UV-Vis, UV-Vis-NIR, FTIR and Raman) and aims to develop a career in field service and customer support.

You will provide on-site installation, maintenance and repair, train customers and field engineers, travel about 75% of the time, and collaborate with Support, Sales, Marketing and R&D to keep laboratories running smoothly.