Remote CSM - AI LegalTech for Enterprise Clients

DeepJudge AG; Zürich; Remote; GBP 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Remote work

Competitive salary

Zusammenfassung

DeepJudge AG seeks a Customer Success Manager to onboard clients, manage relationships, and drive ROI for UK Magic Circle clients. You will lead cross-functional projects, deliver training, and advocate for client needs in a fast‑growing LegalTech environment.

This role offers remote work within a global company, a collaborative culture, and opportunities to influence product development while building long-term partnerships with top law firms in the UK and beyond.

Qualifikationen

• 5+ years in a customer success, client-facing, or account management role.
• Strong communication and presentation skills with senior professionals.
• Experience in SaaS or legal technology environments is preferred.

Aufgaben

• Onboard new clients and tailor onboarding strategies to client needs.
• Serve as primary contact for your portfolio and foster long-term relationships.
• Coordinate cross-functional projects and manage stakeholder expectations.

Kenntnisse

Client relationship management

SaaS knowledge

Communication

Strategic thinking

Time management

Ausbildung

Law degree (Nice to Have)

Tools

CRM software

Jobbeschreibung

DeepJudge AG seeks a Customer Success Manager to onboard clients, manage relationships, and drive ROI for UK Magic Circle clients. You will lead cross-functional projects, deliver training, and advocate for client needs in a fast‑growing LegalTech environment.

This role offers remote work within a global company, a collaborative culture, and opportunities to influence product development while building long-term partnerships with top law firms in the UK and beyond.