Remote Care Management Specialist

VIVA USA Inc; Fully; Hybrid; CHF 45,000 - 74,000; Full time

Benefits offered by this job

Fully remote

Job summary

VIVA USA Inc. is seeking a Care Management Associate to coordinate comprehensive healthcare services and support care plans. The role focuses on triage, referral coordination, and effective utilization of medical resources.

You will work with the care team to promote quality outcomes, monitor cases, and ensure HIPAA-compliant documentation while communicating with providers and members.

Qualifications

• Experience in care management or health services coordination.
• Strong communication and organizational skills.
• Ability to work with multidisciplinary teams and manage multiple tasks.

Responsibilities

• Review and triage Care Team tasks and coordinate referrals.
• Identify admission reasons, facilities, and member needs to apply interventions.
• Coordinate care delivery in the most appropriate setting and optimize costs.

Skills

Care coordination

Customer service

Multidisciplinary teamwork

Telephonic communication

Education

High School Diploma or GED

Tools

MS Office Suite

EHR systems

Job description

VIVA USA Inc. is seeking a Care Management Associate to coordinate comprehensive healthcare services and support care plans. The role focuses on triage, referral coordination, and effective utilization of medical resources.

You will work with the care team to promote quality outcomes, monitor cases, and ensure HIPAA-compliant documentation while communicating with providers and members.