Regional Luxury Retail Manager – Zurich

Zohorecruit; Zürich; On-site; CHF 120,000 - 180,000; Full time

Benefits offered by this job

Job summary

Luxury Experts in Zurich region leads recruitment for premium retail, overseeing a network of stores across Zurich and German-speaking Switzerland. The successful Retail Manager will supervise Store Managers, drive performance, and ensure high retail standards while developing teams and coordinating store operations.

The role requires hands-on leadership, strategic execution, and strong language skills in German and English. Travel within the region is expected.

Qualifications

• Experience in premium or luxury retail with store or multi-site management.
• Leadership skills with ability to coach, engage and develop managers.
• Strong commercial acumen with sales targets, KPIs and performance action plans.
• Hands-on leadership style with organizational and operational capabilities.
• Ability to combine strategic thinking with pragmatic execution.
• Proactive, solution-oriented and resilient mindset.
• Willingness to travel regularly within the assigned region.
• Fluency in German and English (C1); French and/or Italian would be an asset.

Responsibilities

• Lead, coach and develop Store Managers and Assistant Managers, fostering accountability, engagement and performance.
• Monitor sales results, KPIs and customer traffic, identifying opportunities and implementing effective action plans.
• Drive commercial performance and contribute to the achievement of business objectives.
• Maintain a strong field presence through regular store visits.
• Ensure high standards in customer experience, visual merchandising, store presentation and operational procedures.
• Support workforce planning, recruitment, onboarding, performance management and employee development.
• Ensure effective communication between stores and the wider organisation.
• Support product launches, commercial initiatives and in-store activations.
• Oversee inventory, stock management and administrative procedures across the network.

Job description

Luxury Experts in Zurich region leads recruitment for premium retail, overseeing a network of stores across Zurich and German-speaking Switzerland. The successful Retail Manager will supervise Store Managers, drive performance, and ensure high retail standards while developing teams and coordinating store operations.

The role requires hands-on leadership, strategic execution, and strong language skills in German and English. Travel within the region is expected.