Publications & Campaigns Lead — Aviation

International Air Transport Association (IATA); Genf; Hybrid; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Equal pay

Birthday off

Work from abroad policy

Flexible remote/hybrid options

Zusammenfassung

International Air Transport Association (IATA) is hiring a Product Manager within the Airline, Airport and Security OCS portfolio. You will support operations and marketing for current and new Compliance Solutions & Publications products, coordinating cross-functional work with OSS, the IATA Store, GDS, and Distribution teams.

You will engage with customers and SMEs to optimize the portfolio, drive campaigns, and help transition to more digital solutions while maintaining high content quality

Qualifikationen

• University degree in Business Administration or Marketing.
• 2–3 years in product management, marketing, or business development.
• Experience with e-commerce, project management, or market analysis is a plus.

Aufgaben

• Monitor and manage operations of IATA’s publications within Ground Ops, Airport & Passenger Experience, and Safety & Security portfolios for quality and customer satisfaction.
• Coordinate Publications H2 campaign with OSS, IATA Store, GDS, and Distribution teams; provide regular management reporting.
• Analyze Publications auto-renewal campaigns and propose improvements for future campaigns.
• Monitor customer feedback and market trends to inform strategic decisions and improve services.
• Collaborate with Sales and Customer Service to streamline internal training and improve product knowledge.
• Represent the department in cross-functional initiatives and act as an internal expert for Compliance Solutions and Publications.
• Engage with SMEs and customers to identify opportunities for portfolio optimization and digital transition.
• Manage partners, vendors, and internal processes for optimal outcomes.

Kenntnisse

Product management

Marketing

Business development

Analytical mindset

English proficiency

Ausbildung

University degree in Business Administration/Marketing

Jobbeschreibung

International Air Transport Association (IATA) is hiring a Product Manager within the Airline, Airport and Security OCS portfolio. You will support operations and marketing for current and new Compliance Solutions & Publications products, coordinating cross-functional work with OSS, the IATA Store, GDS, and Distribution teams.

You will engage with customers and SMEs to optimize the portfolio, drive campaigns, and help transition to more digital solutions while maintaining high content quality