Private Banking Assistant - Europe (BSISA)

Banco Santander SA; Genf; On-site; CHF 55,000 - 80,000; Full time

Job summary

Banco Santander International S.A. is seeking a Private Banking Assistant to support the Front Office team in daily activities across Europe. You will handle onboarding, client inquiries, and banking operations with accuracy and timeliness.

The role emphasizes compliance awareness, strong organisational skills, and teamwork, with English required and French/Spanish valued. Eligible to work in Switzerland and a proactive, client-focused mindset are essential.

Qualifications

• Bachelor’s degree; 1–4 years in financial/banking industry.
• Strong knowledge in Banking, Business Administration and Finance software.
• Good planning and organizational skills; proactive and independent work style.

Responsibilities

• Provide customer service and administrative support for opening banking relationships, including dealing with Legal & Compliance matters.
• Support Operations/Back Office: onboarding, compliance, credit, payments, and back office coordination; monitor and verify transactions.
• Assist Front Office with documentation and client-related tasks; coordinating with various departments to ensure timely processing.

Skills

Customer service

Operations

Compliance

Back office

Client handling

Reporting

Financial software

Office tools

Education

Bachelor's degree

Job description

Private Banking Assistant - Europe (BSISA)

Country: Switzerland

Responsibilities

Assist the FO team of Banco Santander International S.A. in the daily business as usual. You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients. You will be doing of the following tasks:

• Customer service, helping on: Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters Monitoring progress of tasks and ensure proper follow-up Checking balance positions, loans, transfers, etc. Addressing request for payment instructions Process applications and inquiries related to Credit/Debit Cards
• Operations and Back Office, supporting on: Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office. Monitoring and verifying that all the transactions requested have been completed/processed by the operations department. FX transactions and wire transfers management New accounts and Updates Prepare documentation and assistance to Bankers and other members of Front Office Team.

Profile

Formal Academic Education: i.e. bachelor’s degree 1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits. Strong technical knowledge in Banking, Business Administration and Finance Software: good use of Office tools. Good planning and organizational skills/problem-solving approach. Dynamic, pro-active, and capable of completing tasks in an independent manner. Adaptable, personable team player with "can-do" attitude and great interpersonal skills. Teamwork and team spirit focused. Eager to learn.

Languages

Fluent English (written and spoken). French and Spanish will be highly valued.

Requirements

• Eligible to work in Switzerland.

The Santander Way

The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.