Private Banking Assistant - Europe (BSISA)

Santander; Genf; On-site; CHF 70,000 - 90,000; Full time

Job summary

Santander seeks a Private Banking Assistant for Europe, based in Switzerland. You will assist the Front Office team, handling customer service, onboarding, and back-office tasks to support bankers and clients.

Ideal candidates have 1–4 years in banking, strong Office skills, and a proactive, team-oriented attitude. Fluent English; French and Spanish are valued. Eligible to work in Switzerland is required.

Qualifications

• Bachelor’s degree or equivalent in finance, business, or related field.
• 1–4 years in financial/banking roles: customer service, operations, compliance, back office, or client interaction.
• Strong knowledge in Banking, Business Administration and Finance.
• Proficient with Office tools and able to learn internal systems.

Responsibilities

• Provide customer service and administrative support for opening banking relationships, including dealing with Legal & Compliance matters.
• Support Operations and Back Office, ensuring transactions are processed and documented; assist with onboarding, FX, and account updates.

Skills

Customer service

Operations

Compliance

Back office

Banking knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Private Banking Assistant - Europe (BSISA)

Country: Switzerland

Responsibilities

Assist the FO team of Banco Santander International S.A. in the daily business as usual. You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients. You will be doing of the following tasks:

1. Customer service, helping on:

• Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters
• Monitoring progress of tasks and ensure proper follow-up
• Checking balance positions, loans, transfers, etc.
• Addressing request for payment instructions
• Process applications and inquiries related to Credit/Debit Cards

2.Operations and Back Office, supporting on:

• Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office.
• Monitoring and verifying that all the transactions requested have been completed/processed by the operations department.
• FX transactions and wire transfers management
• New accounts and Updates
• Prepare documentation and assistance to Bankers and other members of Front Office Team.

Profile

• Formal Academic Education: i.e. bachelor’s degree
• 1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits.
• Strong technical knowledge in Banking, Business Administration and Finance
• Software: good use of Office tools.
• Good planning and organizational skills/problem-solving approach.
• Dynamic, pro-active, and capable of completing tasks in an independent manner.
• Adaptable, personable team player with “can-do” attitude and great interpersonal skills.
• Teamwork and team spirit focused.
• Eager to learn.

Languages

• Languages: Fluent English (written and spoken).French and Spanish will be highly valued.

Requirements

• Eligible to work in Switzerland.