Private Banking Assistant - Europe (BSISA)

Santander Private Banking International; Genf; On-site; CHF 70,000 - 95,000; Full time

Job summary

Banco Santander International S.A. is seeking a proactive operations assistant to support the Front Office team in daily banking activities. You will help with client onboarding, compliance tasks, and ongoing processing across departments.

The role requires a bachelor's degree and 1–4 years in financial services, with strong English skills; French and Spanish are a plus. The candidate should be autonomous, highly organized and capable of collaborative teamwork.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 1–4 years of relevant experience in financial and banking environments (customer service, operations, back office).
• Strong knowledge of Banking, Business Administration and Finance.
• Proficient with Office tools and a practical, proactive approach.

Responsibilities

• Provide customer service and support to the Front Office team in daily operations.
• Assist with opening banking relationships, including Legal & Compliance tasks.
• Monitor task progress and ensure timely follow-up; verify balances, loans and transfers.

Skills

Customer service

Office software

Financial knowledge

Teamwork

Communication

Adaptability

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Country: Switzerland

Responsibilities

Assist the FO team of Banco Santander International S.A. in the daily business as usual. You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients. You will be doing of the following tasks:

• Customer service, helping on:
• Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters
• Monitoring progress of tasks and ensure proper follow-up
• Checking balance positions, loans, transfers, etc.
• Addressing request for payment instructions
• Process applications and inquiries related to Credit/Debit Cards
• Operations and Back Office, supporting on:
• Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office.
• Monitoring and verifying that all the transactions requested have been completed/processed by the operations department.
• FX transactions and wire transfers management
• New accounts and Updates
• Prepare documentation and assistance to Bankers and other members of Front Office Team.

Profile

• Formal Academic Education: i.e. bachelor's degree
• 1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits.
• Strong technical knowledge in Banking, Business Administration and Finance
• Software: good use of Office tools.
• Good planning and organizational skills/problem-solving approach.
• Dynamic, pro-active, and capable of completing tasks in an independent manner.
• Adaptable, personable team player with "can-do" attitude and great interpersonal skills.
• Teamwork and team spirit focused.
• Eager to learn.

Languages

• Languages: Fluent English (written and spoken). French and Spanish will be highly valued.

Requirements

• Eligible to work in Switzerland.