People Operations Specialist EMEA

CryptoproNetwork; Lugano; Hybrid; CHF 110.000 - 160.000; Vollzeit

Zusammenfassung

CryptoproNetwork is seeking a hands-on People Operations Specialist for the EMEA region. This full-spectrum HR role covers employee experience, compliance, and business partnering in a fast-paced multi-country environment.

You will manage onboarding, HRIS records, payroll coordination, policies, and automation efforts, with a focus on Swiss and broader EMEA operations. Strong English and Italian skills are required, with a collaborative, build-phase mindset.

Qualifikationen

• 5+ years of experience in People Operations and HR roles across multiple countries.
• Strong familiarity with HR operations, administration, processes, learning & development, and employee lifecycle management.
• Experience supporting payroll, contracts, HR systems, and operational HR workflows.
• Experience working across multiple countries and jurisdictions within EMEA, with Swiss law awareness.

Aufgaben

• Be the trusted point of contact for employees across the EMEA region.
• Support employees and managers with HR questions, policies, processes, and documentation.
• Lead onboarding activities to create a welcoming employee experience.
• Coordinate HR compliance activities across jurisdictions, with focus on Swiss and EMEA operations.

Kenntnisse

People Operations

HR Operations

Payroll

HRIS

Google Workspace

English

Italian

Tools

Ashby

Jobbeschreibung

People Operations Specialist, EMEA, to join our People team, reporting to the Head of HR EMEA. This is a hands-on, full-spectrum HR role spanning administrative excellence, employee experience, compliance, and HR business partnering across a fast-paced, multi-country environment.

You’ll bring structure, attention to detail, and strong execution to everything from day-to-day HR operations to process improvement and automation. Comfort with AI tools and a curiosity for modernizing how HR is delivered are a big plus.

If you thrive in a collaborative, fast-moving, and build-phase environment and want to be part of a mission-driven company at the forefront of Bitcoin innovation, we’d love to hear from you.

What You’ll Be Doing (Responsibilities)

Employee Experience & HR Support

• Be a trusted and responsive point of contact for employees across the EMEA region

• Support employees and managers with HR-related questions, policies, processes, and documentation

• Lead onboarding activities and create a seamless and welcoming employee experience

• Support employee relations topics with professionalism, care, and consistency

• Coordinate engagement initiatives, wellness activities, and internal people programs across multiple countries

HR Operations & Administration

• Maintain highly accurate and confidential HRIS records and employee documentation

• Coordinate payroll, benefits administration, and vendor communication across EMEA countries

• Support HR compliance activities across multiple jurisdictions, with strong focus on Swiss and broader EMEA HR operations

• Manage contracts, letters, employment documentation, and HR administrative workflows

• Support the development and maintenance of HR policies, handbooks, and internal procedures

• Ensure strong operational accuracy and attention to detail across all HR activities

HR Process Improvement & Automation

• Support modernization and automation of HR processes and workflows

• Identify opportunities to improve efficiency through technology and AI-driven tools

• Assist with the implementation and optimization of HR systems and operational processes

• Bring curiosity and interest in how technology can improve employee experience and HR delivery

Talent & Development

• Support recruiting activities including job postings, candidate communication, interview coordination, and screening

• Assist with performance review cycles, goal setting, and employee development initiatives

• Coordinate training and learning opportunities across teams

• Gradually grow into broader HR business partnering exposure and responsibilities over time

What We Look For In You (Required Qualifications)

• 5+ years of experience in People Operations,

• Strong familiarity with HR operations, HR administration, HR processes, Learning and Development and employee lifecycle management

• Experience supporting payroll, contracts, HR systems, and operational HR workflows

• Experience working across multiple countries and jurisdictions within EMEA

• Knowledge of Swiss and broader EMEA employment law and HR practices

• Excellent organizational skills and exceptional attention to detail

• Strong work ethic and ability to manage both strategic exposure and highly administrative tasks with equal professionalism

• Strong interpersonal and communication skills with the ability to build trust across the organization

• Curiosity and familiarity with technology, AI tools, and HR process automation

• Proficiency in HRIS systems and Google Workspace (Ashby experience is a plus)

• Excellent English and Italian verbal and written communication skills

Nice To Haves (Preferred Qualifications)

• Experience in tech, fintech, SaaS, or blockchain/cryptocurrency environments

• Strong multi-country HR experience across EMEA

• German and/or French language skills are highly preferred

• Experience improving or automating HR operational processes

• Exposure to scaling organizations or fast-growth environments

This position requires regular interaction with employees, managers, candidates, and external partners across multiple countries and time zones. The People Operations Specialist EMEA will play a key role in ensuring smooth HR operations, operational excellence, compliance, and a positive employee experience across the region.

Schedule: Monday-Friday, office-based in the centre of Lugano and hybrid 2 days per week.