Payments Analytics Specialist

lastminute.com; Ticino; Hybrid; CHF 90,000 - 130,000; Full time

Benefits offered by this job

Travel industry discounts

Flash exclusive staff fares

2 paid days off per year for volunteer

Occasional social events

Leave options for life events (local-l

Leave options for life events (local L

Job summary

lastminute.com is seeking a junior-to-mid level Business Analyst to own payment and checkout analytics within the Payments & Fintech team. You will monitor performance, translate KPI movements into revenue impacts, and present insights to stakeholders across Product, Data, and Commercial teams.

You will also lead anomaly detection, real‑time alerting, and collaboration with payment partners, while exploring AI tools to automate analysis and speed up decision-making.

Qualifications

• Degree in a STEM discipline (Engineering, Mathematics, Statistics, Economics, Computer Science, Physics).
• 4–5 years of experience in data analysis, business analysis or a similar analytical role.
• Solid background in statistics (hypothesis testing, A/B test analysis, time series).
• Previous experience in a high-traffic e-commerce or digital business.
• Fluent English, written and spoken.

Responsibilities

• Own the monitoring of payments and checkout performance: conversion, payment method adoption, drop‑off rates, market share and other key KPIs, across markets, brands and devices.
• Translate KPI movements into their business impact on revenue, costs and margin, and recommend actions.
• Prepare regular business reviews (data, insights and slides) and present them to stakeholders and management.
• Be the first line of detection for anomalies in payments and checkout, and coordinate investigations and resolutions with Product, Engineering and external partners.
• Own our real‑time alerting system for payments and checkout (Grafana/Prometheus): configure and maintain alerts, tune thresholds to reduce noise, and extend coverage as the business grows.
• Join meetings with payment partners and internal teams, bringing data to the discussion and keeping the focus on what matters for the business.
• Support the product team and business team in discovery: size opportunities, define success metrics and help with assessing the results of launches and complex A/B tests.
• Scout the market and competitors for benchmarks, new payment methods and fintech trends.
• Use AI tools to connect the dots across user data, payment data and other internal sources, uncovering insights that would be hard to find manually.
• Build lightweight apps, automations and prototypes ("vibe coding") that make analysis faster and help the whole team work smarter.

Skills

SQL

Python

Data analysis

Education

STEM degree (Engineering/Math/CS)

Tools

Grafana/Prometheus

Job description

lastminute.com is seeking a junior-to-mid level Business Analyst to own payment and checkout analytics within the Payments & Fintech team. You will monitor performance, translate KPI movements into revenue impacts, and present insights to stakeholders across Product, Data, and Commercial teams.

You will also lead anomaly detection, real‑time alerting, and collaboration with payment partners, while exploring AI tools to automate analysis and speed up decision-making.