Partnerships & Operations Trainee

Paddock; Genf; On-site; CHF 22,000 - 36,000; Full time

Job summary

Paddock is seeking a motivated Masters student to support partner prospecting, digital sales, and project coordination in a dynamic Geneva-based role. You will help build a partner pipeline, craft outreach, and assist with KPI reporting and data analysis.

The role emphasizes collaboration across teams, experience with CRM tools, and a proactive approach to learning and applying AI-enabled processes. Fluency in English is essential.

Qualifications

• Master's student in business/marketing/communications/management or related field.
• Excellent English communication (written & spoken).
• Well-organised, proactive with multitasking ability.
• Strong digital tooling skills: CRM, LinkedIn, email outreach and collaboration platforms.
• Proficiency with Microsoft Office suite (Excel, PowerPoint, Word).
• Knowledge of AI tools and willingness to leverage them.

Responsibilities

• Partner research: prospect, identify and qualify potential partners.
• Lead generation: build and manage a pipeline of partnership opportunities.
• Outreach & follow-ups: drive personalised partner engagement via digital channels.
• Pitch materials: prepare partnership decks, proposals and presentations.
• Pipeline management: track leads and partner interactions using CRM.
• Operational support: assist with meetings, market mapping and partner coordination.
• Acquisition strategy: identify opportunities and optimise partner acquisition.

Skills

English communication

Organised/multitask

CRM proficiency

LinkedIn outreach

Microsoft Office

Power BI

Excel

PowerPoint

Word

AI tool interest

Education

Master's degree in Business/Marketing/Communications/Management (pursuing)

Tools

CRM platforms

LinkedIn

Power BI

Power Automate

Sage

EskER

Excel

PowerPoint

Word

Job description

Missions and Responsibilities

Partner Prospecting & Digital Sales

• Partner research: prospect, identify and qualify potential partners.
• Lead generation: build and manage a pipeline of partnership opportunities.
• Outreach & follow-ups: drive personalised partner engagement through our digital channels (e.g. email, LinkedIn).
• Pitch materials: prepare partnership decks, proposals and presentations.
• Pipeline management: track leads and partner interactions using our tools and CRM.
• Operational support: assist with meetings, market mapping and partner coordination.
• Acquisition strategy: identify opportunities and optimise partner acquisition based on our product offerings.

Project & Operational Assistance

• Help coordinate cross-functional projects under supervision.
• Assist with planning tasks: timelines, milestones, documentation, and progress tracking.
• Support the implementation and improvement of internal workflows and processes.
• Contribute to database updates, record keeping, and administrative tasks.

Reporting & Analysis

• Help compile performance metrics and partner/club activity reports.
• Support the development and tracking of KPIs.
• Assist in data organisation and preparation for review by senior managers.

Profile

• Currently pursuing a master's degree in Business, Marketing, Communications, Management, or a related field.
• Excellent communication in English (written and spoken), with strong interpersonal skills.
• Well-organised, proactive, and able to handle multiple tasks.
• Strong in using digital tools, including CRM, LinkedIn, email outreach and collaboration platforms.
• Comfortable with Microsoft Office (Excel, PowerPoint, Word).
• Knowledge of tools such as Esker, Sage, Power Automate or Power BI is a plus.
• Good understanding of AI tools and a keen interest in using them to improve ways of working.
• Strong interest in partnerships, business development and digital sales, as well as operational coordination.
• Team-oriented with a willingness to learn and take initiative.

The FIA is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome and encourage applications from all qualified candidates.