Operations Intern

CHANEL; Genf; Vor Ort; CHF 20.000 - 29.000; Vollzeit

Zusammenfassung

CHANEL in Geneva offers an internship supporting the Senior Operations Coordinator as a business partner for divisions and markets, ensuring smooth daily logistics and ERP-driven processes. You will process orders, manage exports, and handle freight invoicing in a structured environment.

Fluent English is required, with Spanish and Portuguese at B1 level; Japanese is a plus. The role emphasizes accuracy, reliability, and proactive communication within a luxury operations context.

Qualifikationen

• Student in International Trade or similar with first experience in luxury or industry.
• Fluent English, B1 in Spanish and Portuguese; Japanese is a plus.
• Advanced Excel skills (VLOOKUP, pivot tables, formulas).
• ERP experience or familiarity with SAP/AX is beneficial.

Aufgaben

• Support the Senior Operations Coordinator as a business partner for Divisions & Markets.
• Coordinate daily logistics flows and claims; process orders in ERP.
• Register orders in Export Department and process freight invoices in FAP.
• Communicate proactively with Divisions & Markets to avoid delays.
• Utilize ERP and intranet to obtain the right information for transactions.
• Handle transfers, misdeliveries, and manual invoicing on time.

Tools

Excel (Advanced)

SAP

AX

Jobbeschreibung

You will be supporting the Senior Operations Coordinator acting as a business partner for the 3 divisions providing a continuous support to Divisions & Markets, identifying and following up closely on business priorities.

You will coordinate on a daily basis logistics flows and claims relating to the operations.

Tasks

• Use ERP as an expert to unlock all EDI block
• Processing Orders and coordinate logistics flow (triangular operations) without any customs block
• Process daily all flows into the ERP
• Communicate proactively with Divisions and Markets in order to avoid any delays in operations
• Process all orders and register them in the Export Department folder as per the organization
• Process into the FAP platform all freight invoices
• Use all platforms and intranet to get the right level of information
• Regularize all necessary transaction such as transfers, misdeliveries, manual invoicing on time

PROFILE

Student in International Trade or similar, you have a first successful experience in luxury or industry

Fluent English, B1 in Spanish and Portuguese, Japanese is a +

Advanced level in Excel (V search, pivot table, formulas...). Other ERP such as SAP or AX is a +

Your responsiveness and reliability combined with your sense of detail will be essential assets to carry out your missions.

Job Conditions

An internship agreement is mandatory for this position and must meet the following conditions:

• The internship must be part of your study program.
• The internship must be required for the completion of your degree.
• The internship must be validated by the award of academic credits.

Job Information

• Contract: Full-time internship (100%) and in-person
• Start date: March 1, 2027
• Duration: 6 months
• Working days: 5 days a week, Monday to Friday
• Location: Geneva