On-Site IT Support Engineer — Enable Science in Zurich

Celerion; Fehraltorf; Vor Ort; CHF 80.000 - 100.000; Vollzeit

Zusammenfassung

A contract research organization in Fehraltorf is seeking an On-Site IT Specialist to support their global IT team. This role requires strong technical skills and excellent communication abilities to effectively assist local colleagues. Responsibilities include managing desktop support, resolving technical issues, and ensuring systems meet regulatory requirements. Candidates should have a relevant education or hands-on experience, along with 3–5 years in technical support. Fluency in English is required, and knowledge of German is preferred.

Qualifikationen

• 3–5 years of technical support experience.
• Fluency in English and preferably German.
• Working knowledge of TCP/IP networking, DNS, DHCP.

Aufgaben

• Serve as the primary on-site IT point of contact.
• Deliver desktop and systems support across Microsoft environments.
• Manage daily support activities through the ticket system.

Kenntnisse

Technical support

Communication skills

Problem-solving

Customer service orientation

Ausbildung

Post-secondary education in IT or related field

Tools

Microsoft 365

Active Directory

Citrix Virtual Apps

Microsoft Intune

SCCM/MECM

Jobbeschreibung

A contract research organization in Fehraltorf is seeking an On-Site IT Specialist to support their global IT team. This role requires strong technical skills and excellent communication abilities to effectively assist local colleagues. Responsibilities include managing desktop support, resolving technical issues, and ensuring systems meet regulatory requirements. Candidates should have a relevant education or hands-on experience, along with 3–5 years in technical support. Fluency in English is required, and knowledge of German is preferred.