North AI Transformation Lead, Customer Engineering

Google LLC; Zürich; On-site; CHF 260,000 - 380,000; Full time

Job summary

Google LLC in Zürich-North is seeking a Manager, AI Outcome Customer Engineering to lead a high-performing team dedicated to realizing Gemini Enterprise value. You will shape strategy, accelerate customer adoption and oversee complex AI deployments across enterprise workloads, interfacing with executives and engineering leaders.

This role emphasizes people leadership, scalable delivery, and risk-aware execution, driving cloud transformation for large clients while building a mission-first

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience managing or leading multi-layered technical organizations.
• 3 years of experience in people management.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
• Experience driving cloud transformations for enterprise-level clients.

Responsibilities

• Define and execute the AIOCE engagement and adoption strategy. Act as a trusted advisor to C-suite stakeholders, establishing scalable and repeatable frameworks to accelerate onboarding, mitigate risks, and drive long-term AI transformation across the portfolio.
• Manage the end-to-end AI transformation journey by orchestrating alliances across sales, product, engineering, Google Cloud Consulting, and external partners. Serve as a strategic escalation point to allocate resources and ensure the timely delivery of high-complexity deployments.
• Define and execute Cloud AI adoption processes and frameworks that ensure rapid customer onboarding and large-scale adoption.
• Hire, develop, and lead a high-performing technical team, making strategic talent decisions regarding to scale the AIOCE organization.
• Represent regional Google Cloud Product and Engineering teams, translating customer trends, technical gaps, and adoption challenges into actionable requirements that influence future product roadmaps.

Skills

People management

Technical leadership

Cloud transformations

AI/ML deployments

Enterprise integrations

Executive stakeholder engagement

Job description

Google LLC in Zürich-North is seeking a Manager, AI Outcome Customer Engineering to lead a high-performing team dedicated to realizing Gemini Enterprise value. You will shape strategy, accelerate customer adoption and oversee complex AI deployments across enterprise workloads, interfacing with executives and engineering leaders.

This role emphasizes people leadership, scalable delivery, and risk-aware execution, driving cloud transformation for large clients while building a mission-first