Multilingual Consumer Loan Advisor — Remote & Growth

Cornèr Banca SA; Lugano; Remote; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Flexible remote work

Well-being programs

Team-building activities

Job summary

Cornèr Banca SA in Lugano seeks a dynamic, customer‑oriented professional to provide professional and personalized support throughout the customer relationship. You will be the primary contact, offering expert advice and developing tailored solutions to meet clients' needs.

The role combines consulting, strong communication skills and a commercial mindset to build long-term client relationships and contribute to the growth of our customer portfolio.

Qualifications

• Previous experience in a similar role.
• Experience presenting and selling consumer credit plans in four languages Italian, German/Swiss German, French & English (C1 level).
• Resident in Ticino or willing to relocate.
• Mid-level experience.

Responsibilities

• Simulate and assess consumer financing proposals.
• Provide advice using targeted communication techniques focused on presenting and selling financing solutions.
• Provide post-sales support and advice regarding potential counteroffers.
• Drive cross-selling and upselling activities.
• Build and maintain long-term customer relationships.
• Carry out debt collection activities.

Skills

Consulting

Communication skills

Commercial mindset

Customer relationships

Job description

Cornèr Banca SA in Lugano seeks a dynamic, customer‑oriented professional to provide professional and personalized support throughout the customer relationship. You will be the primary contact, offering expert advice and developing tailored solutions to meet clients' needs.

The role combines consulting, strong communication skills and a commercial mindset to build long-term client relationships and contribute to the growth of our customer portfolio.