Mortgage Operations Analyst (French Speaking)

eClerx LLC; Zürich; On-site; CHF 70,000 - 90,000; Full time

Job summary

The mortgage operations team at eClerx in Zurich, Switzerland is seeking a Mortgage Operations Analyst (French Speaking) to join our fast-paced Credit Operations group. You will review, process and close mortgage loans, coordinate with loan officers, underwriters, and borrowers, and ensure compliance with internal policies and regulatory requirements.

Fluent French is required, with English and/or German an advantage.

Qualifications

• 1+ years of mortgage processing or related mortgage operations experience in Switzerland.
• Solid understanding of Swiss mortgage products and regulatory guidelines.
• Experience with credit processing systems such as Avaloq or Finnova.
• Notary designation is a plus.
• Fluent French; English and/or German an advantage.

Responsibilities

• Review and process mortgage loan applications for completeness and compliance.
• Coordinate with loan officers, underwriters, title companies, appraisers, and borrowers to collect documents.
• Verify borrower income, assets, employment, and credit details.
• Maintain processing pipeline and ensure on-time closings.
• Perform quality control checks to meet investor and compliance guidelines.
• Identify and resolve processing issues or delays proactively.
• Input and update data in loan origination systems and related platforms.
• Ensure compliance with FINMA and other mortgage regulations.
• Provide regular status updates to borrowers and stakeholders.
• Support audit requests and post-closing reviews.

Skills

French language

Attention to detail

Strong communication

multitasking

Education

High school diploma or equivalent

Associate or bachelor's degree in business or finance

Tools

Avaloq

Finnova

Job description

Mortgage Operations Analyst (French Speaking)

Location: Zurich Switzerland

Type: Full-time

Job Summary

We are seeking a detail-oriented and experienced Mortgage Operations Analyst to join our Credit Operations team. The ideal candidate will play a key role in ensuring the accurate and timely processing of mortgage loans through to closing. This role requires excellent organizational skills, in-depth knowledge of mortgage processing procedures, and the ability to work effectively in a fast-paced, deadline-driven environment.

Responsibilities

• Review and process mortgage loan applications to ensure completeness, accuracy, and compliance with internal policies and regulatory requirements.
• Coordinate and communicate with loan officers, underwriters, title companies, appraisers, and borrowers to collect required documentation.
• Verify borrower information including income, assets, employment, and credit.
• Maintain loan processing pipeline and track progress to ensure on-time closings.
• Perform quality control checks to ensure loan files meet all investor and compliance guidelines.
• Identify and resolve processing issues or delays proactively.
• Input and update data in loan origination systems and other platforms as needed.
• Ensure compliance with FINMA and other relevant mortgage regulations.
• Provide regular status updates to borrowers and stakeholders.
• Support audit requests and post-closing reviews.

Eligibility Requirements

• High school diploma or equivalent required; associate or bachelor's degree in business, finance, or related field preferred.
• 1+ years of mortgage processing or related mortgage operations experience, here in Switzerland
• Good knowledge of Swiss mortgage products (e.g. fixed, SARON, etc) processing procedures, and regulatory guidelines.
• Experience in credit processing systems (e.g. Avaloq, Finnova).
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks under tight deadlines.
• Familiarity with compliance standards (e.g. FINMA)
• Notary designation is a plus.
• Languages
  • Fluent, French (spoken and written)
  • English and/or German an advantage

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com

You can also find us on:

https://www.linkedin.com/company/eclerx/

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here