Molecular Spectroscopy Field Service Engineer (UV-Vis/IR)

Agilent Technologies, Inc.; Basel; Hybrid; CHF 90,000 - 120,000; Full time

Job summary

Agilent Technologies in Basel seeks a Field Service Engineer (m/f/d) with a spectroscopy focus to support installation, maintenance, and repair of molecular spectroscopy systems. Your role includes configuring components, troubleshooting, and ensuring peak performance for customers in life science and related sectors.

The position emphasizes collaboration with Support, Sales, Marketing, and R&D teams, plus training and hands-on support for high‑volume accounts.

Qualifications

• Degree in a scientific field with a focus on molecular spectroscopy (UV-Vis, UV-Vis-NIR, FTIR or Raman).
• Laboratory internship or project experience in spectroscopy is beneficial.
• Valid driver’s license and willingness to travel to customer sites.

Responsibilities

• Provide on-site support for installation, maintenance and repair of molecular spectroscopy systems.
• Configure and optimize system components; diagnose hardware, software, and network issues.
• Perform preventive and corrective maintenance to ensure reliability and minimize downtime.
• Advise customers on configurations and maintenance practices to improve performance.
• Deliver integrated solutions including peripherals, OS and application software.
• Collaborate with internal teams to resolve customer issues and share knowledge.
• Provide training and hands-on support for field engineers and customers.
• Maintain credentials to access customer sites and comply with safety standards.

Skills

German language

English language

Education

Bachelor’s or Master’s in chemistry or related field (spectroscopy focus)

Job description

Agilent Technologies in Basel seeks a Field Service Engineer (m/f/d) with a spectroscopy focus to support installation, maintenance, and repair of molecular spectroscopy systems. Your role includes configuring components, troubleshooting, and ensuring peak performance for customers in life science and related sectors.

The position emphasizes collaboration with Support, Sales, Marketing, and R&D teams, plus training and hands-on support for high‑volume accounts.