Luxury Watch Sales & Client Experience Specialist

Richemont (Cartier/Van Cleef); Genf; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Zusammenfassung

Richemont (Cartier/Van Cleef) in Geneva is seeking a Sales & Purchasing Advisor to deliver stellar client experience and achieve personal and boutique sales targets. You will act as a brand ambassador, hosting clients and guiding them through Watchfinder's services, including part-exchanges.

Join a dynamic team to build personal clientele via CRM, maintain boutique standards, and contribute to the group’s luxury ethos.

Qualifikationen

• Background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with networking ability.
• Curious, resourceful, and able to work independently on the sales process.
• Result-oriented, reliable, and organized.

Aufgaben

• Host clients and stakeholders with personalised experience.
• Exceed client expectations with creative approaches.
• Introduce services including part-exchange while maintaining luxury experience.
• Develop personal clientele via proactive outreach (CRM).
• Know Watchfinder’s history, services/products, and partnerships.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique to global operating standards.
• Work within a boutique team and support overall organization.
• Lead the appraisal process for timepieces involving a part-exchange.

Kenntnisse

Sales experience

Hospitality background

CRM proficiency

Customer service

Tools

CRM software

Jobbeschreibung

Richemont (Cartier/Van Cleef) in Geneva is seeking a Sales & Purchasing Advisor to deliver stellar client experience and achieve personal and boutique sales targets. You will act as a brand ambassador, hosting clients and guiding them through Watchfinder's services, including part-exchanges.

Join a dynamic team to build personal clientele via CRM, maintain boutique standards, and contribute to the group’s luxury ethos.