Luxury Store Manager: Lead, Elevate & Profit Sharing

Inside Lvmh; Genf; Hybrid; CHF 100,000 - 130,000; Full time

Benefits offered by this job

Staff discount on Rimowa products

LVMH Family & Friends offers

Ambassador suitcase after 6 months

International and exciting environment

Career development opportunities

Product & leadership trainings

Job summary

RIMOWA in Geneva seeks an experienced luxury retail leader to manage and coach a high-performing team on the floor. You will drive sales excellence, recruit and train staff, and ensure impeccable service and store standards across operations and aftersales.

The role requires strong leadership, exceptional interpersonal skills, and fluency in French and English; the position offers an international environment, staff discounts, training opportunities, and development within the LVMH group.

Qualifications

• Minimum 5+ years in luxury retail management or equivalent.
• Proven ability to lead, coach and develop a high-performing team.
• Strong communication and interpersonal skills with clients at all levels.

Responsibilities

• Manage, coach, supervise & motivate your team on the floor.
• Recruit, train and develop your team and drive a culture of excellence.
• Maximize sales through product knowledge, coaching and clienteling.
• Support client advisors to achieve individual goals with feedback.
• Enable in-store techs and ops to deliver impeccable aftersales service.
• Analyse weekly/monthly performance and report to GM.
• Uphold Rimowa values and service model to exceed expectations.
• Lead by example in sales, service and store presentation.

Skills

Luxury retail leadership

Team motivation

Sales excellence

Multilingual (French, English)

Job description

RIMOWA in Geneva seeks an experienced luxury retail leader to manage and coach a high-performing team on the floor. You will drive sales excellence, recruit and train staff, and ensure impeccable service and store standards across operations and aftersales.

The role requires strong leadership, exceptional interpersonal skills, and fluency in French and English; the position offers an international environment, staff discounts, training opportunities, and development within the LVMH group.