Luxury Store Manager: Brand Experience & Growth

LVMH; Genf; On-site; CHF 120,000 - 180,000; Full time

Job summary

Loro Piana in Geneva, Switzerland, is seeking a Store Manager to drive commercial targets and store P&L by defining and executing the store strategy, delivering exceptional client experience and flawless brand standards. You will lead and develop the management team, monitor performance, ensure operational excellence, and uphold compliance and internal controls while sustaining growth.

Responsibilities include clienteling, CRM data capture, events with HQ, omnichannel handover, and sales

Qualifications

• 10 years of experience as a Manager in a luxury boutique.
• Strong business and sales acumen.
• Strong coaching, communication, leadership and people management skills.
• Deep knowledge of the clothing and luxury industry.
• Passion for Loro Piana products and Brand.

Responsibilities

• Business & Operational Impact: Define store strategy and business development priorities, translating targets into clear action plans.
• Drive business management and profitability by monitoring KPIs, P&L and costs, ensuring timely corrective actions.
• Leverage market and competitor insights to identify opportunities and adjust commercial priorities.
• Govern inventory and visual merchandising to support availability, product rotation and store image consistency.
• Ensure operational planning, store operations and management, and audit readiness through strong compliance and internal controls.

Skills

Business acumen

Sales acumen

Coaching

Communication

Leadership

People management

Industry knowledge

Brand passion

Job description

Loro Piana in Geneva, Switzerland, is seeking a Store Manager to drive commercial targets and store P&L by defining and executing the store strategy, delivering exceptional client experience and flawless brand standards. You will lead and develop the management team, monitor performance, ensure operational excellence, and uphold compliance and internal controls while sustaining growth.

Responsibilities include clienteling, CRM data capture, events with HQ, omnichannel handover, and sales