Luxury Client Advisor & After-Sales

RIMOWA GmbH; Genf; Hybrid; CHF 60,000 - 90,000; Full time

Benefits offered by this job

Profit sharing

Staff discount

LVMH Heart Fund

International environment

Career development

Product & leadership trainings

Job summary

RIMOWA GmbH in Geneva, the first German Maison within the LVMH Group, offers a luxury retail role supporting the store team with a focus on customer experience, after-sales support and stock management. You will welcome clients, ensure a premium environment, and represent the brand through professional consultations.

Fluent in the local language and English, with additional languages considered a plus, you are passionate about selling luxury products and delivering exceptional service.

Qualifications

• Experience in the luxury sector preferred.
• Fluent in the local language and English; additional languages a plus.
• Passion for selling luxury products.

Responsibilities

• Welcom ing clients and ensuring they feel comfortable in a luxurious store environment.
• Provide organizational support in After Sales Service, stockroom and deliveries.
• Represent RIMOWA in the best luxury way and build strong customer relationships.
• Provide first-class consultations and maintain ongoing contact with customers after store visits.

Skills

Luxury retail

Customer service

Multilingual communication

Sales orientation

Job description

RIMOWA GmbH in Geneva, the first German Maison within the LVMH Group, offers a luxury retail role supporting the store team with a focus on customer experience, after-sales support and stock management. You will welcome clients, ensure a premium environment, and represent the brand through professional consultations.

Fluent in the local language and English, with additional languages considered a plus, you are passionate about selling luxury products and delivering exceptional service.