Luxury Retail Operations Coordinator (Zurich)

Tiffany; Zürich; Hybrid; CHF 45,000 - 60,000; Full time

Benefits offered by this job

Training and development opportunities

Retirement plan and life insurance

Employee discounts

Welcome & onboarding training

Job summary

Tiffany & Co. is seeking an outgoing, self-motivated Operations Coordinator for our Zurich Bahnhofstrasse store on a one-year fixed-term contract.

You will lead operations including administration, inventory control, customer service, and shipping/receiving to create an exceptional Tiffany Experience. The role requires 2–3 years of retail ops experience, fluency in German and English, and a strong eye for detail.

Qualifications

• 2-3 years of retail operations experience.
• Analytical skills preferred.
• Proficient in Microsoft Word and Excel; IT knowledge.
• Able to work retail store hours including nights, weekends, and holidays.
• Organized and detail oriented.
• Fluent in German and English.
• Knowledge of local Import/Export regulation.

Responsibilities

• Oversee store merchandise and ensure inventory accuracy and availability.
• Coordinate shipping/receiving and administrative tasks to elevate client experience.
• Provide superior post-sales client communication and service, including repair/engraving orders where needed.
• Assist the sales team on the showroom floor and support store events.
• Maintain store supplies, manage invoices and inventory reports, and liaise with facilities and IT for audits.
• Act as Security and Health & Safety liaison for the store.

Skills

Analytical skills

Fluent in German

Fluent in English

Organized and detail oriented

Microsoft Word

Excel

IT knowledge

Tools

Microsoft Word

Excel

IT knowledge

Job description

Tiffany & Co. is seeking an outgoing, self-motivated Operations Coordinator for our Zurich Bahnhofstrasse store on a one-year fixed-term contract.

You will lead operations including administration, inventory control, customer service, and shipping/receiving to create an exceptional Tiffany Experience. The role requires 2–3 years of retail ops experience, fluency in German and English, and a strong eye for detail.