Luxury Flight Operations Specialist

Global Jet; Genf; Vor Ort; CHF 90.000 - 120.000; Vollzeit

Zusammenfassung

Global Jet Luxembourg SA in Geneva, Switzerland, seeks a Customer Flight Support specialist to coordinate flights with clients and internal departments, liaising with suppliers for services and optimizing bookings. You will monitor processes, adapt short-term alternatives within company procedures, handle high workload, and work shifts including weekends and nights.

Fluent English required; French or other languages a plus; aviation experience helpful; strong IT skills with MS Office and

Qualifikationen

• Service and customer oriented, preferably with experience in Luxury industry
• Solution oriented with ability to prioritise and work in a team
• Excellent diplomacy and empathy to handle delicate situations
• Very good communication skills
• Able to cope with heavy workload
• Previous aviation experience preferred
• Excellent English skills; French or other languages an asset
• Good IT skills (MS Office, web and relational databases)
• Swiss, EU national or Swiss residence permit

Aufgaben

• Communicate and coordinate flights with customers and Company's departments
• Liaise with suppliers for additional services linked to flights
• Develop and decide short-term alternatives within frameworks
• Evaluate and anticipate economical and operational aspects
• Monitor all relevant processes
• Work in shifts including weekends and nights

Kenntnisse

Service orientation

Customer focus

Solution orientation

Diplomacy & empathy

Communication skills

Workload management

Aviation experience

Languages (English, French)

IT skills (MS Office, DB)

Tools

MS Office

Relational databases

Jobbeschreibung

Global Jet Luxembourg SA in Geneva, Switzerland, seeks a Customer Flight Support specialist to coordinate flights with clients and internal departments, liaising with suppliers for services and optimizing bookings. You will monitor processes, adapt short-term alternatives within company procedures, handle high workload, and work shifts including weekends and nights.

Fluent English required; French or other languages a plus; aviation experience helpful; strong IT skills with MS Office and