Luxury Client Experience Advisor

Sabceducation; Genf; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

Maison Valentino seeks a brand ambassador to drive sales and deliver a premium client experience. You will engage clients through in-store and distance channels, applying storytelling to highlight Valentino products and leveraging cross-selling techniques.

The role emphasizes strong relationship management, product knowledge, and operational accuracy, with use of Valentino systems to support stock handling and after-sales activities.

Qualifikationen

• Experience in luxury fashion retail or high-end client services preferred.
• Strong clienteling and relationship-building skills.
• Ability to meet sales targets and KPIs.
• Knowledge of Valentino product lines is a plus.

Aufgaben

• Meet individual sales targets and contribute to store objectives.
• Engage clients and recruit new ones across all channels.
• Master Valentino product knowledge and storytelling to enhance the client experience.
• Perform store operations and ensure inventory accuracy (cycle counts, transfers, documentation).
• Utilize company tools and systems to streamline processes and after-sales tasks.

Kenntnisse

Sales targets

KPIs

Clienteling

Product knowledge

Storytelling

Operational procedures

Tools

Smart XP

MY-V XP

PRISM

SAP

Training App

After Sales App

Jobbeschreibung

Maison Valentino seeks a brand ambassador to drive sales and deliver a premium client experience. You will engage clients through in-store and distance channels, applying storytelling to highlight Valentino products and leveraging cross-selling techniques.

The role emphasizes strong relationship management, product knowledge, and operational accuracy, with use of Valentino systems to support stock handling and after-sales activities.