Luxury Client Advisor - In-Store Experience

LVMH Group; Genf; Hybrid; CHF 65.000 - 100.000; Vollzeit

Zusammenfassung

LVMH Group is seeking a Client Advisor to deliver exceptional, personalized service in a luxury boutique environment. You will build deep client relationships, understand preferences, and guide purchases with expert product knowledge.

You will actively contribute to sales targets while maintaining impeccable client experiences, CRM-driven engagement, and collaboration with store teams to uphold LVMH's standards of excellence.

Qualifikationen

• Experience as Client Advisor in a luxury boutique.
• Fluent in English and French.
• Excellent interpersonal and problem-solving skills.

Aufgaben

• Develop and maintain strong, personalized relationships with clients to foster loyalty.
• Utilize client information to tailor recommendations and enhance the shopping experience.
• Provide expert guidance during shopping to maximize sales and meet KPIs.
• Input and update customer information in the CRM system to track interactions.

Kenntnisse

Client relationship building

Sales

CRM data entry

Team collaboration

Problem solving

Tools

CRM system

Jobbeschreibung

LVMH Group is seeking a Client Advisor to deliver exceptional, personalized service in a luxury boutique environment. You will build deep client relationships, understand preferences, and guide purchases with expert product knowledge.

You will actively contribute to sales targets while maintaining impeccable client experiences, CRM-driven engagement, and collaboration with store teams to uphold LVMH's standards of excellence.