Client Advisor (W/M/D)

LVMH Group; Genf; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

Louis Vuitton Geneva is seeking a Client Advisor to welcome and guide clients, delivering a premium shopping experience while building lasting relationships. You will leverage expertise in women’s fashion and product knowledge, supporting boutique goals and upholding the brand’s high standards in every interaction.

The role emphasizes strong customer service, language fluency in French and English, and a passion for Louis Vuitton heritage. Join a luxury team committed to excellence and growth.

Qualifikationen

• Strong customer service skills with a commercial mindset.
• Fluent in French and English; knowledge of other languages is valuable.
• Passionate about the Louis Vuitton brand and fashion heritage.
• Flexible, curious, empathetic, and able to solve problems.

Aufgaben

• Achieve individual and team sales targets across Louis Vuitton products, focusing on women's fashion.
• Develop and nurture long-term client relationships with personalized engagement.
• Provide a welcoming, premium shopping experience for every client.
• Offer expert assistance with all products, showcasing knowledge of fashion and brand history.
• Contribute to boutique goals and maintain comprehensive product knowledge across categories.
• Adhere to Louis Vuitton’s standards of care, conduct, and procedures.

Kenntnisse

Customer service

French

English

Fashion knowledge

Teamwork

Jobbeschreibung

The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients will be welcomed and accompanied in accordance with this promise.

Job responsibilities

Louis Vuitton is seeking a highly motivated Client Advisor in Geneva. This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate; as a true personal advisor . Your responsibilities will include:

• Achieve individual and team sales targets across all Louis Vuitton products, leveraging specialized expertise in women's ready-to-wear.
• Develop and nurture long-term client relationships, fostering loyalty through personalized engagement.
• Provide an exceptional welcome and premium shopping experience for every client.
• Offer expert assistance with all Louis Vuitton products, showcasing in-depth knowledge of women's fashion and brand heritage.
• Actively contribute to team goals and overall boutique objectives.
• Maintain comprehensive product knowledge across all categories, with a focus on women's silhouette.
• Adhere strictly to Louis Vuitton's standards of care, conduct, policies, and procedures.

Profile

To succeed in this role, we are seeking a dedicated professional with a strong client focus and a mandatory background in fashion field, with the following requirements:

• Strong customer service skills with a commercial mindset.
• Curious, empathetic, adaptable, agile, and ambitious.
• Excellent interpersonal skills and a collaborative team spirit.
• Passionate about the Louis Vuitton brand, its history, and its diverse universes.
• Flexible, with strong problem-solving abilities.
• Fluent in French and English; knowledge of other languages is a significant asset.

We are already looking forward reading your profile!

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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