Luxury Client Advisor & Stylist

Sabceducation; Sankt Moritz; On-site; CHF 65,000 - 95,000; Full time

Job summary

Maison Valentino is seeking a client-focused brand ambassador to drive sales and deliver an exceptional client experience. You will master product knowledge and tell compelling stories, while engaging clients across walks-in, appointments, and distance sales.

You will contribute to meeting store targets, leverage KPIs to optimize performance, and support operations, data management, and cross-channel engagement within a luxury boutique environment.

Qualifications

• Proven ability to meet individual sales targets.
• Understanding of KPIs and how client experience affects them.
• Strong clienteling and retention mindset.

Responsibilities

• Meet sales targets and contribute to store objectives.
• Understand and leverage KPIs to optimize client experience and cross-selling.
• Engage clients across walks-in, appointments, and distance sales.
• Collect and update client data to enrich the prospect database.
• Master Valentino product knowledge and convey compelling storytelling.
• Support store operations and documentation, inventory, and systems usage.
• Maintain data management and insights to inform sales and marketing.

Tools

Smart XP

MY-V XP

PRISM

SAP

Training App

After Sales App

Job description

Maison Valentino is seeking a client-focused brand ambassador to drive sales and deliver an exceptional client experience. You will master product knowledge and tell compelling stories, while engaging clients across walks-in, appointments, and distance sales.

You will contribute to meeting store targets, leverage KPIs to optimize performance, and support operations, data management, and cross-channel engagement within a luxury boutique environment.