Luxury Sales Ambassador — Personal Styling & Client Growth

Coach; Graubünden; Vor Ort; CHF 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Inclusive environment

Employee discount

Volunteer day

Learning & development

Regular social events

Zusammenfassung

Coach is seeking a Sales Associate in Switzerland to deliver a personalized shopping experience, meet sales goals, and support store operations, combining luxury service with omni-channel selling and strong collaboration to drive brand loyalty.

The role emphasizes building client relationships, using POS and clienteling tools, maintaining high energy on the floor, and participating in brand initiatives and training programs. Fluency in English is required.

Qualifikationen

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Ability to work in a fast-paced environment.
• Knowledge of the English language.

Aufgaben

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.

Kenntnisse

Luxury retail

POS operation

Customer service

English

Tools

iPad

Mobile POS

Jobbeschreibung

Coach is seeking a Sales Associate in Switzerland to deliver a personalized shopping experience, meet sales goals, and support store operations, combining luxury service with omni-channel selling and strong collaboration to drive brand loyalty.

The role emphasizes building client relationships, using POS and clienteling tools, maintaining high energy on the floor, and participating in brand initiatives and training programs. Fluency in English is required.