Luxury Client Advisor – In-Store & Aftercare Specialist

LVMH; Genf; Hybrid; CHF 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary with profit sharing

Staff discount on RIMOWA products andL

LVMH Heart Fund support

International environment

Career development and trainings

Job summary

RIMOWA, part of the LVMH group, is seeking a store team member in Geneva to support luxury client services in a flagship store. You will welcome clients, ensure a premium experience, and assist with stock, deliveries and after-sales topics.

Ideal candidates have experience in luxury retail or are willing to start, speak French and English fluently, and possess a passion for cultivating international customer relationships in a luxury environment.

Qualifications

• Experience in the luxury sector preferred.
• Fluent in the national language and English; additional languages a plus.
• Customer-focused with a passion for selling luxury products.

Responsibilities

• Welcome clients and ensure they feel comfortable in-store.
• Provide organizational support in After Sales Service, stockroom and deliveries.
• Represent RIMOWA in the best luxury way.
• Deliver first-class consultations to strengthen customer relationships.

Skills

French language

English language

Luxury retail

Customer service

Job description

RIMOWA, part of the LVMH group, is seeking a store team member in Geneva to support luxury client services in a flagship store. You will welcome clients, ensure a premium experience, and assist with stock, deliveries and after-sales topics.

Ideal candidates have experience in luxury retail or are willing to start, speak French and English fluently, and possess a passion for cultivating international customer relationships in a luxury environment.