Luxury Boutique Sales Advisor - Clienteling & Remote Demos

Panerai; Zürich; On-site; CHF 60,000 - 90,000; Full time

Job summary

Panerai Zurich boutique is seeking a Sales Advisor to deliver exceptional client experiences, cultivate long-term relationships, and drive commercial performance.

You will showcase Panerai’s history and technical excellence, build a loyal client base through proactive clienteling, and collaborate with the Boutique team on stock and events. Fluency in German and English is required, with additional languages an advantage.

Qualifications

• Experience in luxury retail, ideally in fine watchmaking or premium luxury.
• Proven track record of hitting sales targets.
• Excellent interpersonal and communication skills.
• Fluency in German and English.
• Experience with CRM, clienteling, remote sales and digital client presentations.

Responsibilities

• Achieve and exceed individual sales targets while proactively developing your sales pipeline.
• Identify, follow up on and convert sales opportunities, working closely with the Boutique Director on high-potential clients and special requests.
• Demonstrate strong product knowledge and confidently convey Panerai’s history, technical expertise and distinctive identity.
• Build and develop a strong portfolio of loyal and high-potential clients through proactive and personalised clienteling.
• Deliver a seamless 360° client experience across in-store, digital and remote interactions, including virtual presentations.
• Ensure accurate CRM data capture and handle client and after-sales requests with professionalism and care.
• Represent Panerai with professionalism, elegance and authenticity while contributing to boutique events and client experiences.
• Collaborate with the Boutique team to achieve shared objectives and support daily operations, including stock management, inventory counts and compliance with Maison standards.

Skills

Luxury retail

Sales targets

Client relationships

Product storytelling

Proactive mindset

German fluency

English fluency

CRM / clienteling

Digital presentations

Boutique operations

Tools

CRM software

Job description

Panerai Zurich boutique is seeking a Sales Advisor to deliver exceptional client experiences, cultivate long-term relationships, and drive commercial performance.

You will showcase Panerai’s history and technical excellence, build a loyal client base through proactive clienteling, and collaborate with the Boutique team on stock and events. Fluency in German and English is required, with additional languages an advantage.