Life Sciences AI Delivery Lead - Engagement & Programs

Salesforce.com Sàrl; Zürich; Presencial; CHF 180.000 - 280.000; Jornada completa

Descripción de la vacante

Salesforce is seeking a Life Sciences Engagement Delivery Senior Manager within Salesforce Professional Services. You will own end-to-end delivery for multi-workstream Life Sciences Cloud engagements, guiding cross-functional teams and steering committees from kickoff through go-live, while partnering with senior stakeholders and sales on strategic accounts.

You will apply Life Sciences domain credibility with IT or consulting delivery experience to advise customers and internal teams, driving

Formación

• Demonstrated use of AI productivity tools, automation or agentic workflows in professional services or program delivery, with measurable impact on efficiency or customer outcomes
• 8+ years of professional services or consulting delivery experience, with direct accountability for execution across scope, financials, risk and customer outcomes
• 3+ years leading large, complex, multi-workstream programs or a portfolio of engagements ($3M+ scope) with measurable outcomes

Responsabilidades

• Lead cross-functional delivery teams across geographies and workstreams, including third-party system integrators, without positional authority
• Own end-to-end delivery for engagements: scope, plan, budget, risk and quality from kickoff to go-live and handover
• Run steering committees and manage customer relationships up to director and VP level, with accountable forecasting and risk communication
• Oversee engagement financials: forecasting, revenue control, utilization and delivered-versus-bid margin
• Collaborate with Sales, Success, Technology, Product and Support to drive adoption and One Salesforce alignment

Conocimientos

AI productivity tools

Delivery leadership

Large programs

Life Sciences industry

Cross-functional teams

Steering committees

Educación

Bachelor's degree

Descripción del empleo

Salesforce is seeking a Life Sciences Engagement Delivery Senior Manager within Salesforce Professional Services. You will own end-to-end delivery for multi-workstream Life Sciences Cloud engagements, guiding cross-functional teams and steering committees from kickoff through go-live, while partnering with senior stakeholders and sales on strategic accounts.

You will apply Life Sciences domain credibility with IT or consulting delivery experience to advise customers and internal teams, driving