Learning & Development System & Operations Coordinator

Uniworld Boutique River Cruises; Rheinfelden; Vor Ort; CHF 70.000 - 100.000; Vollzeit

Zusammenfassung

Uniworld Boutique River Cruises is seeking a proactive Learning & Development Coordinator based in Rheinfelden, Switzerland. You will design and coordinate learning programs across brands, manage enrollments and LMS workflows, and support onboarding and facilitator activities.

You thrive in collaborative settings, have strong communication and analytical skills, and are committed to continuous improvement and sustainable travel values.

Qualifikationen

• Experience in Learning & Development, training coordination or talent development.
• Proficiency with LMS and Microsoft 365.
• Strong organisational, analytical and communication skills with a continuous improvement mindset.
• Strong facilitation, and stakeholder management skills is an advantage.
• Knowledge of learning needs analysis, instructional design and adult learning principles is an advantage.

Aufgaben

• Coordinate and administer learning programs, training events and development activities across our Brands and external providers.
• Manage learning schedules, enrolments, records and logistics, ensuring accurate administration and effective use of the Learning Management System (LMS).
• Provide first-line support to learners, promoting learning opportunities and assisting with online learning platforms and technical queries.
• Support the delivery of onboarding, classroom and virtual learning programs by preparing materials, coordinating communications and assisting facilitators.
• Monitor training completion, maintain accurate learning records, prepare reports and contribute to the continuous improvement of learning services and processes.

Kenntnisse

Learning & Development

Training coordination

Communication

Organizational skills

Analytical skills

Tools

Learning Management System (LMS)

Microsoft 365

Jobbeschreibung

We are a values-driven company committed to social, economic, and environmental responsibility. Specialists in luxury river and off-river travel, we take pride in creating exceptional guest experiences with warmth, professionalism, and attention to detail.

Our Office Life

Based in Rheinfelden, Switzerland, our office fosters a culture of collaboration, professionalism, and shared purpose. We support one another, welcome fresh ideas, and pursue efficiency, always keeping our mission at the center of everything we do.

Set along the Rhine River in the city’s historic quarter, our surroundings reflect our passion for hospitality and travel. We create memorable experiences with genuine care, warmth, and elegance.

Our diverse teams are the heart of our success, united by respect, accountability, and pride. Travel is both a privilege and a responsibility, and we approach it with a strong commitment to sustainability and positive global impact. With adaptability, integrity, and dedication to excellence, we inspire each other to dream bigger, achieve more, and grow together.

Your Profile

You are curious and forward-thinking, embracing innovation and collaborating inclusively across diverse teams. Openness and teamwork come naturally to you.

You embody genuine hospitality, warm, attentive, and professionally presented, placing your and others’ wellbeing at the core of your work with a positive, proactive attitude.

You are a strong communicator who conveys ideas clearly across all levels, and you align your daily tasks with our broader company goals.

Your Responsibilities

• Coordinate and administer learning programs, training events and development activities across our Brands and external providers.
• Manage learning schedules, enrolments, records and logistics, ensuring accurate administration and effective use of the Learning Management System (LMS).
• Provide first-line support to learners, promoting learning opportunities and assisting with online learning platforms and technical queries.
• Support the delivery of onboarding, classroom and virtual learning programs by preparing materials, coordinating communications and assisting facilitators.
• Monitor training completion, maintain accurate learning records, prepare reports and contribute to the continuous improvement of learning services and processes.

Specific Requirements

• Experience in Learning & Development, training coordination or talent development.
• Proficiency with Learning Management Systems (LMS) and Microsoft 365.
• Strong organisational, analytical and communication skills with a continuous improvement mindset.
• Strong facilitation, and stakeholder management skills is an advantage.
• Knowledge of learning needs analysis, instructional design and adult learning principles is an advantage.

What We Offer

At Uniworld, you join a collaborative workplace where ideas are valued, and responsibility is shared early on. Our projects span countries and departments, offering international exposure and cross-functional learning opportunities.

We offer competitive employment conditions, a modern work environment, and a team culture built on respect and trust. Most importantly, you become part of a company where your contribution makes a visible impact on our business, our guests, and our commitment to sustainable travel.

Note

Due to legal requirements, we can only accept applicants from EU/EEA/CH. We welcome internal and external candidates.