Learning & Development Specialist

EFG International; Lugano; Vor Ort; CHF 90.000 - 115.000; Vollzeit

Zusammenfassung

A global private banking group in Switzerland seeks a Learning & Development Specialist to manage apprentices and interns programs. The role involves designing training sessions, supporting global learning initiatives, and collaborating with HR functions. Candidates should have a relevant university degree, over 3 years of experience in talent acquisition or development, and fluency in English, French, and Italian. The organization promotes a vibrant work culture focused on accountability, collaboration, and continuous improvement.

Qualifikationen

• 3+ years of relevant experience in early career talent acquisition or development.
• Demonstrated interest in learning technologies and experience with learning design tools.
• Proactive and positive attitude with energy and intellectual curiosity.
• Strong commitment to people development and delivering customer service.
• International mindset and experience in multicultural environments.
• Proactive, positive attitude with energy and curiosity.
• Excellent interpersonal and collaboration skills; able to work with diverse stakeholders.
• Strong communication and ability to structure key messages.
• Fluency in English, French, and Italian; proficient in MS Office.

Aufgaben

• Manage the hiring process for apprentices and interns.
• Design and implement apprentices and interns programmes.
• Coordinate onboarding and training sessions.
• Prepare reports and feedback surveys to measure programme effectiveness and insights.
• Provide technical support and coordinate global learning initiatives with the L&D team.

Kenntnisse

Learning technologies

Interpersonal skills

Communication skills

Organizational skills

Collaboration skills

Customer service

Proactivity

Fluency in English

Fluency in French

Fluency in Italian

Ausbildung

University degree in human resources or related field

Tools

MS Office

Articulate

Jobbeschreibung

Job Description

As a key resource of the Learning & Development team, the Learning & Development Specialist will manage end-to-end the apprentices and interns programmes at EFG, ensuring a best-in-class onboarding and development experience, and provide support and coordinate selected global learning initiatives. The resource will interact with all HR functional areas and expected to become a reference person within the organization on the assigned activities. This is an excellent opportunity for someone willing to work in an international, fast-paced and client-oriented HR team within a global private banking group.

Main Responsibilities

Learning & Development Program Delivery (Apprentices & Interns)

• Design, implement, and continuously improve apprentices and interns programmes, ensuring alignment with EFG’s standards and local requirements.
• Manage the end-to-end hiring process for apprentices in Switzerland and interns globally, partnering with line managers and HR Business Partners/local HR.
• Coordinate and facilitate onboarding and training sessions to build readiness and engagement for apprentices.
• Prepare reports and feedback surveys to measure programme effectiveness; analyse insights to assess impact and identify opportunities for improvement.

Global Learning Initiatives

• Provide technical support for training-related topics, ensuring effective use of the company’s learning tools and systems.
• Coordinate selected global learning initiatives, supporting design, rollout, communications, and logistics in partnership with the L&D team.

The Learning & Development Specialist will have a dual reporting line to the Head of Talent Development and the Head of Learning, and will work closely with the L&D and HR teams. The role collaborates with HRBPs, local HR, and business stakeholders to ensure seamless delivery and adherence to global frameworks.

Skills And Experience

• University degree, preferably in human resources, organizational development, economics, or a related field
• 3+ of relevant experience in early career talent acquisition or development within structured HR departments of international companies
• Demonstrated interest in learning technologies; experience with learning design tools (e.g. Articulate) preferred
• Strong commitment to people development and delivering outstanding customer service
• International mindset and experience working in multicultural environments
• Proactive, positive attitude with energy and intellectual curiosity
• Excellent interpersonal and collaboration skills; proven ability to work with diverse stakeholders across functions and countries
• Strong communication skills, with the ability to clearly and effectively structure key messages
• Exceptional organizational skills; able to work independently, manage multiple priorities, and deliver in a dynamic and demanding environment
• Fluency in English, French, and Italian
• Proficiency in MS Office programs

Our Values

• Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement
• Hands‑on: Being proactive to rapidly deliver high-quality results
• Passionate: Being committed and striving for excellence
• Solution‑driven: Focusing on client outcomes and treating clients fairly with a risk‑aware mindset
• Partnership‑oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.

Please ensure to attach a cover letter to your CV when filling the application.

About Us

EFG Bank is the Swiss private banking subsidiary of EFG International. Headquartered in Zurich, it has an international network spanning Europe, Asia Pacific, Middle East and Latin America, and manages assets for private clients all over the world. The bank’s services comprise asset management and investment counselling, investment funds, securities brokerage, estate planning and a full array of banking services. EFG Bank offers a stimulating and dynamic work environment.