Key Account Manager - Transportation & Mobility

Worldline; Zürich; On-site; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Public transport subscription support

Comprehensive professional development

Additional benefits for families

Innovation Festival @ Worldline

Employee participation program with a财

Sustainable, international corporate-c

Sustainable, international corporate-c

Job summary

Worldline is seeking a Key Account Manager to lead and grow a portfolio in Transportation & Mobility within Switzerland. You will manage existing parking and transport clients, building strong relationships with stakeholders and pursuing upsell opportunities while coordinating with product, tech, and support teams for top-tier service delivery.

This role emphasizes autonomy, strategic insights, and market awareness.

Qualifications

• 5+ years in payments or mobility sectors.
• Fluent in German and English; French a plus.
• Strong autonomy and stakeholder management skills.
• Ability to build long-term client relationships.
• Results-driven with excellent relationship-building.

Responsibilities

• Manage and grow a portfolio of existing parking and transportation client accounts across Switzerland.
• Act as the primary point of contact, building long-term trusted relationships with key stakeholders.
• Identify upselling and cross-selling opportunities within the existing account base.
• Monitor account performance, ensuring client satisfaction and contract renewals.
• Collaborate with internal teams (product, technical, support) to ensure smooth service delivery.
• Stay abreast of mobility industry trends in Switzerland by actively engaging with relevant forums, associations, and networking events.

Skills

Account management

Relationship management

Stakeholder management

Autonomy

Strategic thinking

Communication

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We are looking for a Key Account Manager to join our Transportation & Mobility team within Worldline Merchant Services – Enterprise Self Service division. In this role, you will manage a portfolio of existing parking and transportation accounts based in Switzerland, working alongside a team of five other Key Account Managers, under the responsibility of the Head of Transportation & Mobility. This is a great opportunity to develop long-term client relationships and contribute to the growth of a strategic sector within Worldline.

Day-to-Day Responsibilities

• Manage and grow a portfolio of existing parking & transportation client accounts across Switzerland
• Act as the primary point of contact, building long-term trusted relationships with key stakeholders
• Identify upselling and cross-selling opportunities within the existing account base
• Monitor account performance, ensuring client satisfaction and contract renewals
• Collaborate with internal teams (product, technical, support) to ensure smooth service delivery
• Stay abreast of mobility industry trends in Switzerland by actively engaging with relevant forums, associations, and networking events

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Fluent in German and English (required); French is a strong plus
• At least 5 years of experience in the payment sector, or alternatively in transportation and mobility
• Strong autonomy and initiative, with the ability to navigate both internal organisations and demanding customer relationships
• Genuine interest in technical topics, without requiring deep technical expertise
• Excellent relationship-building and stakeholder management skills
• Well organised and results-driven, taking ownership to make things happen

Perks & Benefits

• Public transport subscription support
• Comprehensive professional development programs
• Additional benefits for families
• Opportunity to participate in the Innovation Festival @ Worldline
• Employee participation program: We win together as a team! Our long-term incentive plans are designed to ensure that all Worldliners receive a financial stake in the company whose growth they help drive
• Sustainable, international corporate culture

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Learn more about life at Worldline at jobs.worldline.com