IT Support Specialist – Windows, AD & M365

Who is Hiring; Netstal; On-site; CHF 70,000 - 100,000; Full time

Benefits offered by this job

5 weeks of holiday

BVG benefits (social)

Employee discounts Coop Group stores

Free parking nearby

Development opportunities

Job summary

Service 7000 AG, a Coop Group company, seeks an IT Supporter to handle end-user tech issues, install and maintain hardware/software, and manage access via Active Directory/Azure AD and M365. You will train staff, create user guides, and ensure smooth communication with colleagues and partners.

We value independent problem-solving, reliability, and German proficiency, with a focus on teamwork and service quality. 5 weeks holiday and BVG-related benefits are provided.

Qualifications

• Completed training as IT specialist EFZ or at least 5 years of professional IT/support experience.
• Strong knowledge of the Microsoft environment, especially Windows 11 and Microsoft 365.
• Knowledge of Entra ID and Active Directory is an advantage.
• Independent, reliable, and solution-oriented working style with teamwork mindset.

Responsibilities

• Handling IT support requests including independent error analysis and resolution of software and hardware issues
• Installation and maintenance of client-side hardware and software
• Management of user accounts and permissions in Active Directory, Azure AD, and M365, including SSO and multi-factor authentication (MFA)
• Organisation and delivery of training for employees and other stakeholders
• Creation of documentation (user guides, FAQs, etc.)
• Ensuring efficient communication flow with internal and external parties

Skills

German language

Teamwork

Independent work

Education

IT specialist EFZ

Tools

Windows 11

Microsoft 365

Entra ID

Active Directory

Job description

Service 7000 AG, a Coop Group company, seeks an IT Supporter to handle end-user tech issues, install and maintain hardware/software, and manage access via Active Directory/Azure AD and M365. You will train staff, create user guides, and ensure smooth communication with colleagues and partners.

We value independent problem-solving, reliability, and German proficiency, with a focus on teamwork and service quality. 5 weeks holiday and BVG-related benefits are provided.