Inside Sales Specialist

VAT GROUP; Sennwald; Vor Ort; CHF 80.000 - 110.000; Vollzeit

Zusammenfassung

VAT Group, a leading vacuum solutions provider based in Switzerland, seeks an Inside Sales Specialist to drive revenue growth within an assigned territory. You will be the primary link between customers, Sales, and internal support functions, coordinating opportunities into orders.

With 3+ years in industrial B2B roles and strong CRM/ERP proficiency, you will manage inquiries, quotations, and data in D365, SF, or SAP while building trusted relationships and delivering exceptional customer

Qualifikationen

• 3+ years in Inside Sales, Technical Sales, Customer Service or Commercial Operations.
• Experience with CRM and ERP systems (D365, Salesforce, SAP).
• Strong understanding of industrial/B2B environments and customer requirements.
• Excellent communication and stakeholder management in international settings.

Aufgaben

• Handle inquiries, RFQs, and commercial activities for assigned accounts.
• Create and follow up quotations to convert to orders.
• Build and maintain relationships with customers, distributors, channel partners, and internal stakeholders.
• Coordinate with Product Management, FAE, Operations to provide suitable solutions.
• Manage opportunities in D365 CRM with timely follow-up.
• Support Sales Managers with transactional activities and advancement of opportunities.
• Monitor the sales pipeline and follow up on quotations and actions.
• Coordinate resolution of customer issues, delivery concerns, and escalations.
• Contribute to continuous improvement of sales processes and CRM data quality.

Kenntnisse

Inside Sales

CRM & ERP

Customer focus

Communication

Ausbildung

Commercial or technical education

Tools

D365

Salesforce

SAP

Jobbeschreibung

About VAT Group

At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We guided by our passions integrity, teamwork, customer centricity, and innovation - always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

Inside Sales Specialist

Purpose of the role

Support revenue growth and deliver an excellent customer experience within an assigned territory. Act as the primary link between customers, Sales, and internal support functions, ensuring effective coordination and successful conversion of business opportunities into orders.

Responsibilities

• Manage customer inquiries, RFQs, and commercial activities for assigned B accounts.
• Create, manage, and follow up quotations to maximize conversion into customer orders.
• Build and maintain strong relationships with customers, distributors, channel partners, and internal stakeholders.
• Understand customer requirements and coordinate with Product Management, FAE, Operations, and other functions to provide suitable solutions.
• Manage opportunities and customer activities in D365 CRM, ensuring accurate data and timely follow-up.
• Support Sales Managers with transactional business, customer activities, and advancement of sales opportunities.
• Monitor the sales pipeline and proactively follow up on quotations, opportunities, and customer actions.
• Coordinate the resolution of customer issues, delivery concerns, and commercial escalations.
• Contribute to continuous improvement of sales processes, CRM data quality, digital tools, and customer experience.

Qualifications

• 3+ years of experience in Inside Sales, Technical Sales, Customer Service, or Commercial Operations within an industrial/B2B environment.
• Experience with CRM and ERP systems, such as D365, Salesforce, or SAP.
• Good understanding of technical products, manufacturing environments, and complex customer requirements.
• Strong customer focus with a commercial mindset and ability to identify and develop sales opportunities.
• Strong organizational and prioritization skills with the ability to manage multiple customer requests and deadlines.
• Excellent communication and stakeholder management skills in an international environment.
• Commercial or technical education, apprenticeship, diploma, or degree preferred.
• Fluent English required; German highly desirable and French considered an advantage.
• Proactive, solution-oriented, and collaborative working style with strong attention to detail.