HR Operations Support Analyst - Maternity Cover

Citi; Zürich; Hybrid; CHF 70.000 - 110.000; Vollzeit

Zusammenfassung

Citi in Zurich is seeking an HR Administrative Specialist to support onboarding, payroll data transmission, and records management. You will coordinate with offshore HR teams and internal departments, handling health and leave administration, while ensuring compliance in Workday and related systems.

The role requires a commercial KV apprenticeship, 2–3 years’ experience in an international setting, and fluency in English and German. A hybrid work model is offered with some home-office days.

Qualifikationen

• Fluent in English and German, both written and spoken.
• Commercial apprenticeship (KV) with high school diploma.
• 2–3 years of work experience, preferably in international environments.
• Strong MS Office skills; familiarity with Workday/SNOW is a plus.

Aufgaben

• Coordinate onboarding activities, contract documents, and pre-employment screening.
• Maintain HR records in Workday; coordinate payroll data with offshore teams.
• Handle health, absence, and leaves administration; liaise with insurers and authorities.
• Respond to unemployment authorities and support HR projects and process improvements.

Kenntnisse

English

German

MS Office

Workday

ServiceNow

Ausbildung

Commercial apprenticeship (KV)

High school diploma

Tools

Workday

ServiceNow

Jobbeschreibung

Are you looking for a career move that will put you at the heart of a leading financial institution? By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What You’ll Do

• First point of contact for new hires, coordination with offshore team in Budapest, review and distribution of contract documents, tracking return and completion of documentation, coordinating pre-employment screening, coordination with internal departments, writing welcome letters, processing all new hire documents (payroll, social security registration, criminal check, etc.)
• Handle all administrative tasks for health, accident and long-term sickness, liaise with the insurances, unpaid/ sabbatical leave and the coordination of work certificates (supported by the offshore team in Hungary): check documents in English, German and French, liaise between managers/ employees/ Hungary team/ HR, report preparations (overtime financials, vacation accruals, different headcount reports for internal and external parties), absence management for long-term disability cases, obtain medical certificates, track absences and ensure necessary changes are made for payroll and vacation entitlement calculations; maternity leave, parental leave, child/education allowance administration
• Coordination of the administration of leavers (supported by the offshore team in Hungary); process removal from payroll, check termination in Workday, documents completion, track receipt of all necessary documents, scan leaver files)
• First point of contact for unemployment authority
• Employee records management: Maintain and ensure employee records are compliant, completed, scanned to the internal HR management system Workday and securely stored or archived including destruction of records
• Responsible for timely collating of payroll relevant data and transmitting all payroll input to the offshore payroll team (leavers, benefits, vacation, overtime, work permit etc.)
• Provide professional administrative and operational services to the HR team and all employees in Zurich and Geneva for the following benefits: Reference Letters, Reference Requests, Absence & Time Management, Standard Letters
• Raise service level issues and involvement in escalations
• Manage internal and external audit requests
• First point of contact for tax & social security authorities
• 1st level system support for all staff
• Involvement in HR projects, improvement of processes, digitalisation

What We’ll Need From You

• Commercial apprenticeship (KV), high school diploma
• Further education of certification in HR Administration is an advantage
• 2-3 years’ work experience, preferably within HR and in an international environment
• Strong knowledge of MS Office, knowledge of Workday/SNOW is a plus
• Fluent in English and German, both written and spoken. French would be an asset
• Pleasant, flexible and well-balanced team player
• Person who enjoys managing administrative HR tasks, with a strong service orientation to deliver quality under high pressure
• Trustworthy, discreet and self-dependent personality with an accurate and diligent working style
• Strong willingness to learn, solution driven, pro-active mindset, excellent time-management skills

What We Can Offer You

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

You will be based at Citi’s office in Zurich, Switzerland. By joining Citi in Zurich, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Job Family Group

Operations - Core

Job Family

Operations Support

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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