Hospitality Services Support Officer

CERN; Genf; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

CERN invites applications to support the day-to-day operation of Catering and Housing services for the CERN community in Geneva. Working under the Housing Manager, you will provide practical operational support, follow up on user requests and coordinate with internal and external stakeholders to ensure high-quality service.

Responsibilities include coordinating accommodation-related contracts, day-to-day service coordination, tickets, feedback, and aiding the CERN Open Days 2027 catering

Qualifikationen

• Experience in hospitality services or similar environment.
• Ability to follow up on user requests and coordinate with stakeholders.

Aufgaben

• Support the operational follow-up of Hospitality activities, including accommodation-related contracts, day-to-day service coordination, user requests, tickets, feedback and service issues.
• Contribute to the monitoring of service quality, contract performance and operational indicators.
• Coordinate with internal stakeholders and external service providers to support the resolution of operational issues and ensure smooth follow-up and communication.
• Support the Organization of the catering component of CERN Open Days 2027.

Kenntnisse

Hospitality exposure

Jobbeschreibung

You will support the day-to-day operation of Catering and Housing services used by the CERN community. Working under the supervision of the Housing Manager, you will provide practical and responsive operational support, helping the team manage recurring activities, follow up on user requests and coordinate with internal stakeholders and external service providers. This is an opportunity to gain hands-on experience in hospitality operations within an international environment, while contributing to high-quality services for the CERN community.

Your responsibilities:

• Support the operational follow-up of Hospitality activities, including accommodation-related contracts, day-to-day service coordination, user requests, tickets, feedback and service issues.
• Contribute to the monitoring of service quality, contract performance and operational indicators.
• Coordinate with internal stakeholders and external service providers to support the resolution of operational issues and ensure smooth follow-up and communication.
• Support the Organization of the catering component of CERN Open Days 2027.

More information here.

Your profile:

• Previous exposure to hospitality,…