Head of Amazon PPC & Account Operations - Growth Lead

ScaleJet | eCommerce Recruitment agency; Bern; On-site; CHF 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

15 days paid holiday

Flexible, results-focused hours

Ownership and autonomy

Long-term leadership role

Job summary

ScaleJet | eCommerce Recruitment agency is partnering with a fast-growing international e-commerce company to search for a Head of Account Operations. This senior leader will own PPC, Account Management, CSM and Catalogue Coordination, driving client retention, account health, and day-to-day operational delivery.

You’ll be the primary client-facing CSM and ensure the right work is done by the right people, at the right time, maintaining high quality while scaling an efficient, scalable account

Qualifications

• Extensive hands-on experience in Amazon PPC and Account Management.
• Proven ability to lead client relationships as primary CSM.
• Strong track record in client satisfaction, retention, and account health.
• Experience leading and developing a fast-moving team.
• Fluency in English, strong communication skills.
• Excellent project management and ClickUp knowledge.

Responsibilities

• Lead client calls, set agendas, and manage expectations.
• Translate client goals into priorities for internal teams.
• Maintain accountability and ensure high-quality delivery.
• Coordinate PPC, AM, CSM, and Catalogue priorities.
• Own day-to-day project management in ClickUp.
• Monitor capacity, performance, and resource allocation.

Skills

Amazon PPC

Account Management

CSM leadership

Team development

ClickUp

Customer relationships

Project management

English communication

Tools

Amazon Seller Central

Vendor Central

Amazon Ads Console

ClickUp

Job description

ScaleJet | eCommerce Recruitment agency is partnering with a fast-growing international e-commerce company to search for a Head of Account Operations. This senior leader will own PPC, Account Management, CSM and Catalogue Coordination, driving client retention, account health, and day-to-day operational delivery.

You’ll be the primary client-facing CSM and ensure the right work is done by the right people, at the right time, maintaining high quality while scaling an efficient, scalable account