Head of Account Operations in Amazon PPC Agency

Scale Jet; Bern; On-site; CHF 180,000 - 260,000; Full time

Job summary

Scale Jet is seeking a seasoned Head of Account Operations in Switzerland to lead PPC, account management, CSM, and catalogue coordination for multiple brands on Amazon. This senior role owns client retention, account health, and day-to-day operational delivery, and reports to the executive team.

You will be the primary client-facing CSM and the single point of operational accountability across the account operations function, ensuring scalable processes, high performance, and exceptional

Job description

Our client, a fast-growing international e-commerce company scaling multiple brands on Amazon, is looking for an experienced Head of Account Operations to lead its PPC, Account Management, CSM, and Catalogue Coordination functions. This is a senior leadership role with direct ownership of client retention, account health, team performance, and day-to-day operational delivery.

You'll be the primary client-facing CSM and the single point of operational accountability across the account operations function. You'll make sure