Global Medical Affairs: Process Excellence Leader (Hybrid)

C028 (FCRS = CH028) Novartis Pharma AG; Basel-Stadt; Hybrid; CHF 151,000 - 280,000; Full time

Benefits offered by this job

Relocation support

Hybrid work options

14 weeks parental leave

Long-term equity awards

Job summary

Novartis Pharma AG in Basel, Switzerland, seeks a strategic Head of International Medical Affairs, Process Effectiveness and Monitoring, to drive governance and operational excellence across global Medical Affairs. This leadership role focuses on first-line monitoring, risk mitigation, and cross-functional alignment to enable consistent, compliant execution.

Reporting to the Head of Medical Affairs Governance & Operations, IMA, you will lead a team, advance monitoring frameworks, and

Qualifications

• Advanced degree in Medicine, Pharmacy, Life Sciences or related field.
• Minimum 10 years of Medical Affairs, Quality and Compliance experience in the pharmaceutical industry.
• Experience leading multi-country Medical Affairs roles within a complex global organization.
• Strong English communication, analytical, organizational, and stakeholder-management capabilities.

Responsibilities

• Lead process effectiveness and first-line monitoring across International Medical Affairs to strengthen consistent, compliant execution.
• Design and evolve monitoring frameworks that identify governance risks and opportunities for continuous improvement.
• Translate monitoring insights into targeted corrective and preventive actions to strengthen processes and workflows.
• Drive proactive risk management, ensuring governance and compliance risks are identified and addressed.
• Strengthen audit and inspection readiness by embedding sustainable processes and clear accountability across International Medical Affairs.
• Partner with country, regional, and functional stakeholders to improve process adoption and governance implementation.
• Lead process simplification and transformation initiatives to improve efficiency while maintaining governance standards.
• Establish meaningful metrics and insights to allow leadership to assess process effectiveness and prioritize improvements.
• Champion responsible use of AI, analytics, and digital solutions to enhance monitoring and operational efficiency.
• Lead, develop, and empower the Process Effectiveness and Monitoring team across geographies.

Skills

Quality Assurance

Risk Management

Compliance

Medical Affairs

Leadership

Stakeholder Management

Cross-functional Collaboration

Data Analysis

Drug Development

Real World Evidence

Regulatory Compliance

Product Launches

Product Strategies

GME

Education

Advanced degree in Medicine, Pharmacy, Life Sciences

Tools

Job description

Novartis Pharma AG in Basel, Switzerland, seeks a strategic Head of International Medical Affairs, Process Effectiveness and Monitoring, to drive governance and operational excellence across global Medical Affairs. This leadership role focuses on first-line monitoring, risk mitigation, and cross-functional alignment to enable consistent, compliant execution.

Reporting to the Head of Medical Affairs Governance & Operations, IMA, you will lead a team, advance monitoring frameworks, and